Senior Manager Workplace, Global

<h3>Strength in Trust </h3> <p>Imagine being part of an organization dedicated to unlocking the potential of every company to thrive while championing what's good for both people and the planet. At OneTrust, we leverage cutting-edge technology and a pragmatic approach to privacy, GRC (governance, risk management, and compliance), ethics, and ESG (environmental, social, and governance) to create a straightforward platform that amplifies the global push for Trust Intelligence.</p> <p>Trust serves as the bedrock of every successful business, and OneTrust delivers the technology that empowers you to transform the promise of trust into reality.  We recognize and reward top talent with competitive total packages, including equity for all, performance bonuses, and retirement savings with matching contributions.</p><h3>The Challenge </h3> <ul> <li>The Real Estate and Workplace organization is dedicated to setting, implementing, and optimizing an integrated, inclusive, sustainable, safe, and secure physical and digital workplace experience for OneTrust’s distributed global workforce. The Real Estate and Workplace team is comprised of Workplace Management and Workplace Coordinators. </li> <li>As the Senior Workplace Manager – EMEA / APAC you will be responsible for managing all core services required for OneTrust workplaces to function well. This includes managing vendors for cleaning, facilities, mail and package processing, food and beverage programs, health and safety standards, managing moves, changes to the space, and small capital projects across the global portfolio. You will also oversee aspects of hospitality, conferencing, and events. </li> </ul> <h3>Your Mission </h3> <p>You will be responsible for the following categories of work: </p> <ul> <li>Operational Processes Budgeting and Forecasting: You will be responsible for managing the budget for each OneTrust workplace and estimating and tracking budgets for projects.</li> <li>Cleaning, Facilities, and Core Services: You will be responsible for managing onsite Workplace Services staff. This includes existing team members and contracted staff employed by cleaning, facilities, mail and packaging, and food &amp; beverage vendors. You will partner with Real Estate and Workplace leadership to set standards and staffing ratios for OneTrust locations, contribute to the RFP process by leading our team’s efforts to align stakeholders.</li> <li>Moves, Adds, and Changes: You will be responsible for setting standards, establishing processes and cadences. You will directly oversee and manage all moves in EMEA and APAC as well as changes to OneTrust workplaces. You will also be responsible for estimating budgets, vendor support and other components for managing such projects.</li> <li>Small Capital Projects: You will be responsible for overseeing small capital projects in OneTrust spaces. This will involve managing some teams remotely and some teams directly onsite, depending on the project. You will partner with landlords, property management companies, co-working providers as well as the vendors who will execute the projects on our team’s behalf.</li> <li>Hospitality, Events and Space Planning: You will be responsible for developing a strategy and a set of standards for hospitality at OneTrust. As part of this strategy, you will determine programming and standards for events in partnership with the marketing team, executive support staff, and the people and culture team. You will be responsible for planning the allocation of OneTrust offices spaces in alignment with team needs and efficiency metrics. This means you will maintain updated floor plans for all OneTrust office spaces in EMEA and APAC and develop innovative approaches to planning space and space usage. You will also contribute to team headcount projections and changes to communicated in partnership with real estate and workplace leadership.</li> <li>Digital Workplace Management: You will be responsible for maintaining software such as an integrated workplace management system used for desk booking, conference room booking, etc</li> </ul> <h3>You Are </h3> <ul> <li>Experience and strong understanding of best-in-class facilities management, cleaning, mail and packaging, food and beverage, and health and safety standards. </li> <li>Experience leading a facilities or workplace services team to excellence.</li> <li>Excellent communication, strategic and analytical-thinking, and creative problem-solving skills. Resourceful and collaborative.</li> <li>Demonstrated ability to draw energy and support from a wide variety of distinct stakeholders to accomplish goals.</li> <li>Ability to implement creative, innovative solutions to existing and future issues while also holding to and ensuring industry standard best practices.</li> <li>Ability to manage long-term planning, and short-term decisions for business and site needs.</li> <li>Knowledge of how to collect and use data to inform decision making and meet goals.</li>