Manager, GxP Learning--Operations- US Remote

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager, GxP Learning—Operations

What you will do

Let’s do this. Let’s change the world. In this vital role you will execute the Learning Operations strategy to simplify the day-to-day processes and continuously improve across Global Quality and GxP in partnership with critical stakeholders and end users across the Learning Ecosystem. This will include serving as a contact for connecting with Global Learning Services, ensuring the Learning Management System (LMS) meets end users and business needs. This role will partner closely with the Learning Process, Governance, and Metrics pillar in motivating change, continuous improvement, and overall growth and transformation of the learning landscape.

Responsibilities:

• Act as Subject Matter Expert on Learning operations specific to intake, overall LMS processes, and day to day activities
• Implement the overall Learning Operations model ensuring communications and appropriate capability building opportunities are provided to the learning ecosystem.
• Define and transform overall learning intake process based on collaborator and end user feedback.
• Participate and review system release management documentation into materials for training all staff.
• Provide guidance on Learning operations process to end users and the Learning Ecosystem
• Assess and implement solutions across the Learning Ecosystem to identify and eliminate waste.
• Support site and functional areas during on LMS functionality such as reports or requests during regulatory inspections and / or audits

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a go getter with these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of GxP Experience

Or

Bachelor’s degree and 4 years of GxP Experience

Or

Associate’s degree and 8 years of GxP Experience

Or

High school diploma / GED and 10 years of GxP Experience

Preferred Qualifications:

• Biotech / pharmaceutical / GxP industry or experience in a highly regulated environment strongly preferred.
• Strong change management skills and demonstrated ability to simplify and improve the business processes.
• Effective verbal and written communication skills
• Demonstrated creative problem-solving skills under resource constraints and time pressure.
• Ability to work effectively in a fast-paced, deadline-driven environment

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work mode