Senior Manager of Training and Development (61443)

Resume assistance and interview prep is available for Catawba citizens by contacting: maddison.montomgery@catawba.com

Job Summary:

Catawba Two Kings Casino is seeking a Director of Training & Development to join our team. In this role, you will be responsible for designing, implementing and overseeing programs that enhance the skills, performance, productivity, and overall development of employees across the organization. This role leads the training function, collaborates with leadership to identify learning needs, and ensures alignment with strategic business goals.  

Responsibilities:

• Develop and execute a comprehensive learning and development strategy aligned with organizational goals.  

• Lead the design, delivery, and evaluation of training programs including onboarding leadership development, compliance training, and professional development.  

• Assess organizational development needs through surveys, interviews, performance metrics, and consultation with managers.  

• Create and manage the learning and development budget, ensuring cost-effective solutions.  

• Evaluate the effectiveness of training programs through feedback, testing and performance outcomes, and revise programs as needed.  

• Lead a team of trainers, instructional designers, and development specialists, providing coaching and performance oversight. 

• Partner with senior leadership to foster a culture of continuous learning and improvement.  

• Select and manage relationships with external training vendors and consultants. 

• Stay current with trends in training, adult learning theories, e-learning technologies, and leadership development.  

• Perform other duties as assigned 

Qualifications: 

• Bachelor’s degree in Human Resources, Education, Organizational Development, or a closely related field, required, (Master’s degree in a similar area of focus, preferred) 

• Seven (7) years’ experience in training & development, with at least five (5) years of experience in a leadership role, or a combination of experience, education and training in a role that required development of staff for career advancement.  

• Prior experience in the hospitality industry, a plus. 

• Prior experience working in a tribal environment and directly supporting the growth and development of tribal members, a plus.  

• Proven experience designing and implementing successful training paths/programs.  

• Must be able to obtain and maintain a valid Catawba Gaming License. 

• Must be at least twenty-one (21) years of age.  

Knowledge, Skills & Abilities:  

• Strong leadership, team management, and project management skills. 

• Excellent interpersonal, communication, and presentation skills. 

• Knowledge of adult learning principles, training design methodologies, and learning technologies. 

• Ability to assess ROI of training programs and link outcomes to business results. 

• Experience in Learning Management Systems (LMS), instructional design tools, and e-learning platforms.  

• Ability to follow verbal and written instructions.  

• Ability to communicate both verbally and in writing, using the English language.  

• Ability to work an alternate schedule as needed, including weekends and holidays.  

• Ability to work in a loud fast-paced environment (may occasionally be exposed to second-hand cigarette smoke). 

Physical Requirements:

While performing the duties of this position, the emp