Assistant Property Manager (Fitchburg Place Apartments)

WinnCompanies is seeking an Assistant Property Manager to join our team at Fitchburg Place Apartments, a 96-unit Section 42, HOME, PBV, and senior community located in Fitchburg, MA.
In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
Please note that the selected candidate will adhere to the following work schedule: Monday through Thursday, from 8:30AM to 5:00PM, and Friday, from 8:30AM to 3:00PM (depending on business need).
Additionally, this position requires prior affordable housing experience.

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.
• Host resident events, such as bingo, coffee hour, and holiday parties.

Requirements

• High school diploma or GED equivalent.
• Minimum of 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Ability to successfully work with diverse resident populations.
• Direct experience administering tax credit programs.
• Direct experience with affordable housing.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Superb attention to detail.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced office environment.

Preferred Qualifications

• Associate's degree.
• Experience with various computer systems, including Microsoft Office applications and RealPage property management software.
• Tax Credit Specialist (TCS) designation.
• Certified Occupancy Specialist (COS) designation.
• Bilingual in English and Spanish.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team mem