Senior Director, Access and Reimbursement Management, Immunology

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Summary:

The Senior Director, Access and Reimbursement Management for Immunology is responsible for leading the Immunology customer-facing team for BMS Patient Access Support Services (PASS).  The primary objective of this position is to direct and manage daily operations of a large team of field-based Access and Reimbursement Managers (ARMs) across geographically aligned regions.  The ARM team is responsible for providing patient access and reimbursement support to the Immunology franchise (specifically Zeposia and Orencia) in a consistent and compliant manner.  Within the BMS eco-system, this position works closely with US Market Access (MAx) Access Strategy/Marketing, Brand Marketing, PASS Program Management, Legal, Compliance, Field Sales, MAx Account Executive Team, as well as other key internal matrix team partners, external customers, trade associations, and essential vendor partners of BMS. 

To be effective in the role, the candidate must be able to influence and manage various and complex expectations, identifying opportunities that support patient access, and solving problems/challenges that surface across a continuum of requirements.  The ideal candidate will have demonstrated success leading, coaching, and fostering employee engagement of a large and diverse team, to achieve the objectives of the Immunology franchise.  This position reports to the VP of PASS, Trade, and Distribution. 

Responsibilities:

• Lead and direct implementation and execution of approved strategies and tactics aligned to patient Reimbursement and Affordability programs for the franchise.  

• Develop a team of motivated leaders by creating and articulating a vision that supports and enables successful achievement of objectives, compliantly aligned with the PASS and Immunology mission and vision, along with broader goals and objectives across BMS.

• Actively facilitate the growth and development of team members based on individual needs, motivation, and business requirements.

• Establish measurable performance parameters and appropriately monitor performance.

• Communicate patient/customer/stakeholder needs, priorities, and challenges with internal stakeholders/partners to support development of plans and innovative solutions that appropriately respond to those needs.

• Effectively partner across US MAx team to assist with resolution of program/patient escalations as required.

• Maintain deep market access and health care policy expertise, anticipating implications to patient access across therapeutic areas.

• Support strategy development and implementation of tactics across Immunology franchise that best support education of providers, payors, and patient audiences through all relevant approved channels.

• Share insights gathered from ARM team with Market Access stakeholders, Program Management, and Commercial cross-functional team partners to help inform reimbursement strategy and longer-term therapeutic area needs/patient access requirements.

• Effectively partner with Market Access and Program Management team to contribute to the development of a patient value story, messages, and materials that support payer and physician access, reimbursement, and affordability needs.  

• Closely monitor competitive activities and partner to develop/implement innovative and compliant strategies to proactively minimize challenges.

• Create an environment of continuous learning where team members feel challenged and engaged.

• Foster team effectiveness within matrix team by sharing knowledge, experience, an