Commercial Coordinator

Work doesn't have to be boring, come have fun with us!

WHAT WE DO: VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, photo capture services, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.

Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition.

ENJOY GREAT BENEFITS!

HEALTHCARE BENEFITS: Medical, Dental, Vision, Health Savings Account, Flexible Spending Account

ADDITIONAL BENEFITS: 401(k) retirement plan with employer match (Roth and Traditional Options), Basic Life/AD&D, Voluntary Life/AD&D, Company paid Short-Term Disability, Company paid Long-Term Disability, and more

WHAT YOU'LL DO:  The Commercial Coordinator will manage assigned Customer projects and programs from kickoff through launch. The role supports and drives growth by ensuring assigned projects are delivered to our "3-ONs": on-time, on-spec, and on-budget. The ideal Commercial Coordinator leads through influence at all levels of the organization and develops rapport and respect with external customers. This position works through ambiguity, competing priorities and is an exceptional problem solver in addition to exhibiting detail-orientation.

Responsibilities

• Program/Project Management Process - Sets and communicates team and individual responsibilities. Establishes appropriate review cadence of delegated tasks and follows-through to meet program/project milestones. Engages stakeholders for buy-in and to relieve bottlenecks and complexity

• Customer Presentations and Engagement - Works with and accompanies executives in preparing and delivering customer-facing updates. Leads customer presentations independently

• Negotiation and Fiduciary Responsibility - Sources and negotiates certain project-specific 3rd-party products and services with support from the Company's Global Supply Chain team. Ensures purchases and sourcing activities adhere to the company policies and ROI-based decision-making

• Estimating and Forecasting - Partners with assigned team members, consultants and/or contractors to establish specific and achievable timetables and budgets, reports on same

• Reporting - Develops, maintains, and delivers regular and ad-hoc program performance and status reports

• Problem Solving - Predicts and identifies sources of conflict or problem. Develops unique and effective solutions to problems as well as works with subject matter experts to ensure root causes are diagnosed and remediated. Escalates critical issues in a timely manner

• Effective use of Program/Project Phases - Ensures each phase of assigned projects has the proper checks, balances, and stakeholder approvals to avoid shortcuts and missteps in delivering total quality

Requirements

• 3+ years relevant program management and/or customer support business experience

• Bachelor's degree in business/Marketing, Liberal Arts, or related field

• Understands workflows

• Understands client engagement and anticipates client needs

• Well-developed project management skills

• Technical aptitude in mechanical and software-based offerings

• Excellent communication skills both written and verbal

• Demonstrates business, analytical, prioritization, and planning skills

• Highly organized, self-motivated individual who can work independently or as part of a Team

• Ability to lead through influence and persuasion

• Manage multiple tasks and priorities and easily adapts to changing situations

• High energy with a desire to succeed and win

• Travel up to 30% or as required