Employment Type:

Full time

Shift:

Description:

The Practice Manager identifies and solves problems and complaints from patients, visitors, and staff within scope of responsibility. Coordinates billing and revenue capture procedures with activities of other departments. Assists Network Director in development and implementation of Medical Group and Health Center objectives and programs. Implements the Medical Group and Health Center policies through appropriate registration and billing procedures. Performs technical duties of all supervised staff as necessary. Travels between locations as appropriate.

Supports the Mission of Trinity Health and Holy Cross Hospital.

Location: 11700 Beltsville Road, Suite 300, Beltsville, MD 20705

Minimum Knowledge, Skills, and Abilities Required:

• Four-year college degree or equivalent experience. Master’s degree preferred.

• Four years supervisory experience in patient registration/health care setting and 5-7 years of experience in revenue, medical billing, financial counseling or an ambulatory medical practice setting.

• Working knowledge of electronic health record (Epic preferred), medical terminology, and third-party payors.

• Proven organizational skills.

• Outstanding customer service/hospitality skills.
• Ability to adapt to flexible working schedule.

• Strong computer skills. e.g. Microsoft products, Tableau.

Management at Holy Cross Hospital involves understanding that we operate within a fiduciary relationship in which we are expected to steward our communities' resources in such a way that we produce high quality, safe, efficient, and effective care for both today’s patients and tomorrow’s patients.  This enables us to become the most trusted provider of health services within our community. 

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.  Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.