Senior Manager, Program Management

Position Summary...

What you'll do...

The Walmart US eCommerce cross border inbound team builds products that allow Marketplace Sellers to increase selection by offering fast, reliable, and affordable shipping options from overseas factories to the Walmart Fulfillment network. We are seeking an experienced Senior Program Manager to own the end-to-end seller payment and billing journey for a fast-paced, recently launched and growing, cross border inbound logistics service. The scope includes, but is not limited to, invoicing, billing options, payment flow, fee structures, and overall seller interaction with our products from a financial perspective. This requires understanding the end-to-end experience and gathering inputs on seller preferences and activity to set the long-term strategy to deliver products our Sellers will love, benefit Walmart’s overall Marketplace, and achieve program goals. This PM will work closely with cross-functional partners in payments, billing, risk, product, and WFS network operations. This role is wide ranging in its scope and will include business strategy, project planning, change management, and tracking issues to resolution.   

You’ll sweep us off our feet if: 

• You are a self-starter with a builder mindset, learning and iterating while managing complexity in large and multi-threaded projects. 
• You thrive at bringing order to ambiguity. 
• You possess superior communication skills, flexibility, and ability to juggle multiple tasks to meet aggressive deadlines. 
• You’re organized, disciplined, and can manage multiple projects simultaneously. 
• You’re experienced with executing cross functional projects without direct authority over the teams involved. 
• You have a background in transportation, supply chain, cross border logistics process design, or six sigma. 

You’ll make an impact by: 

• Thinking Big – You understand market trends and how they relate to what Sellers want and how they behave in your space. You anticipate your customers’ expectations and exceed them.  
• Moving fast – Work in an agile and iterative team environment. 
• Managing the Project Planning Process – Work with product and program teams cross-functionally within Walmart to drive efficient and timely project planning processes and business reviews. 
• Driving effective change management – Standardize and lead change management process. 
• Communicating change and progress – Create and consolidate communications for internal and external audiences in your space.  
• Managing Issues – Drive resolution of key issues, escalations, and projects.   
• Working cross-functionally and across multiple locations – Communication, collaboration, and organization are key to your success. You will provide program leadership for cross-function teams to deliver on your strategy across business, product, tech, support, and operational organizations. 

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Equal Opportunity Employer