Behavioral Healthcare Coordinator - North FL (58088)
Family Support ServicesAbout the role
Job Details
Job Location Family Support Services Riverplace - Jacksonville, FLPosition Type Full TimeEducation Level 4 Year DegreeJob Category Nonprofit - Social ServicesDescription
Behavioral Healthcare Coordinator
Join our team at FSS and enjoy comprehensive benefits including but not limited to:
- Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.
- Health Insurance: Choose from four comprehensive Florida Blue health insurance plans to keep you and your family covered.
- Dental Plan: Enjoy an employer-paid dental plan for our valued employees.
- Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.
- Employee Assistance Program (EAP): a free, confidential resource, available to assist employees and their families in dealing with life’s challenges, and the demands of work/life balance.
- Paid Time Off (PTO): Relax and recharge with our generous PTO plan.
- Paid Holidays: Enjoy the 12 holidays (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!
- Well-Being Program: Stay healthy and engaged with our highly interactive well-being program. Employees can earn three additional PTO days per plan year by simply participating.
- 401k Plan: Secure your financial future with our 401k plan with employer contribution of 3%.
- Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.
The mission of Family Support Services of North Florida is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.
Job Summary
The Behavioral Health Care Coordinator acts as the liaison between Family Support Services and Sunshine Health to ensure contract compliance to facilitate in the provision of medical and mental health services for children within the system of care.
Job Duties
- Serve as a consultant to case managers in making timely, appropriate and effective referrals to medical and/or mental health services in the community to meet quality standards on a consistent basis. Provide input and observations to Child Welfare Prepaid Mental Health Partnership regarding mental health provider’s performance. Manage the process of referring children for suitability assessments and tracking results, 90-day reviews, SIPP and admit/discharge dates.
- Interact with Magellan and Sunshine and offer quality customer service. Coordinate services with other professional and paraprofessionals. Monitor delivery of services to children in the Medicaid authorization system.
- Review and make authorization determination on requests for medical and/or mental health services. Monitor compliance with Sunshine Health contract and participate in quarterly audits. Serve as the behavioral health care coordinator for Sunshine Health.
- Serve as the point of contact for SEDNET as needed.
- Participate in the utilization review process of children with high-level needs.
- Obtain status updates via phone calls, site visits, and staffings on children placed in high-end placements.
- Provide monthly reports to FSS management staff.
- Attend court hearings.
- All other duties as assigned.
Minimum Qualifications
- Bachelor’s Degree from an accredited college or university required. Maste
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