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Global Practice Head - Infrastructure/Network/workspace/cloud/OT Security solutions
NTT DATAUSA, MI, Towncenter, United Statesfull_timeVerifiedPosted 22 Jul 2024
About the role
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Global Practice Head is accountable for developing, leading and executing strategic initiatives related to regional and global practice solutions to ensure the achievement of long-term results within the context of a rapidly evolving digital economy.What you'll be doing
Key Roles and Responsibilities:
- Lead the strategic and operational aspects of practice solutions, driving the achievement both short-term and long-term objectives and enabling continuous integration and continuous delivery.
- Identify key performance drivers, set challenging targets and hold team members accountable for achieving results.
- Lead and manage the transformation and growth for selling the practice solutions across the global footprint.
- Directs, owns and optimizes the solution portfolio investment for the owned business solutions for our clients, aligning with the business strategies and priorities.
- Continually strive to innovate new and differentiated offerings that are repeatable and scalable for our clients to help drive more intimate and longstanding client relationships.
- Recommend, lead, identify and create demand for solutions that drive sales and ensure the financial viability for deployment, preparing and reviewing cost estimates.
- Lead and manage a team of directors and ensure performance goals are constantly reviewed and achieved.
- Designs and implements effective leadership structures and governance models.
- Develop and manage a budget for the go-to-market practice solutions.
- Drive the development and support a community of practice where information and best practices can be shared.
- Authorise and drive the implementation of operational policies and procedures for optimal practice efficiency.
- Lead and drive solution design reviews to ensure capacity to provide the solution and the profitability to the business, whilst ensuring client requirements are met.
- Provide advice on the development the service level agreements (SLA) and conduct the required reviews to ensure deliverables are met.
- Ensure the definition and implementation of standards and tools for new solution architecture and deliver continuous delivery frameworks that will promote and establish a reliable and competitive practice.
- Recommend continuous integration for tooling to support regions with automated build, test and deployment with a focus on continuous improvement in quality delivery.
- A change agent who publicly identifies needed changes or directions that need adjustment.
Knowledge, Skills and Attributes:
- Fluency in technology-related topics with a natural interest in information services and technology
- Significant knowledge of the business and products / solutions
- Demonstrated profit and loss management capability
- Thought leader and innovator with entrepreneurial mindset
- Demonstrated analytical skills to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations
- A high degree of personal maturity and confidence
- Demonstrate excellent persuasion and influence ability
- Able to work with and influence senior business executives
- Strategic thinking ability coupled with tactical operational management skills
- Deep understanding of technologies in the scope of relevant practice(s)
- Deep understanding of project delivery methods
- Understanding of marketing communications in promoting solutions
- Understanding in solution product development
Academic Qualifications and Certifications:
- Relevant Bachelor’s degree or Master’s level
- Relevant certifications
Required Experience:
- Extensive demonstrated experience in a pre-sales/sales and/or solutions practice leadership role
- Extensive demonstrated experience leading and innovating within a IT services organisation or practice within a consulting firm
- A track-record of implementing and leading a successful, global product innovation strategy while also delivering on short-term financial goals and longer-term operational improvements
- Extensive demonstrated experience managing and leading a team of technical and non-technical individuals
- Extensive demonstrated budget management experience
- Extensive demonstrated business developme
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