DevOps Engineer

Location: USA  Remote Status: Fully Remote (#LI-Remote)

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

The Cloud Devops team at Liveperson is looking for a Junior DevOps Engineer: a candidate that takes on challenges, continuously expands his area of expertise and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices and a desire to apply his skills in the field of DevOps.

We will provide you the grounds to succeed, an embracing working environment and very complex and interesting technical challenges to solve.

You Will: Key Responsibilities & Impact

• Develop and maintain automation solutions using Python, Terraform, Ansible, and Bash to streamline deployment, configuration, and management of infrastructure and applications.
• Collaborate closely with development, operations, and other cross-functional teams to understand project requirements, create automation strategies, and deploy efficient solutions.
• Utilize cloud technologies and services, with a preference for Google Cloud Platform (GCP), to architect and manage scalable, secure, and highly available infrastructure.
• Troubleshoot issues across development, testing, and production environments, ensuring rapid resolution and minimal downtime

You Have: Required Skills & Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Proven experience of 2 years  in Python programming with a focus on automation and scripting.
• Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes.
• knowledge of infrastructure-as-code tools like Terraform and configuration management tools like Ansible.
• Excellent problem-solving and communication skills.
• Proven ability to work effectively in a collaborative team environment.

The salary range for this role will be between $90,000 - $110,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications.

Our Benefits & Perks

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

🏥 Health & Wellbeing

• Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.

Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.

💰 Financial Security & Growth

• 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)

HSA & FSA Plans:  To help you plan for health related expenses on a pre-tax basis

• Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
• Additional Insurances: Basic and supplemental  life insurance,  Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
• Development: Access to internal pr