Regional Director, Operations

07/01/2026

Address:

320 S Canal Street

Job Family Group:

Wealth Sales & Service

Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Improves operational efficiency and effectiveness so that the branch/regional leadership has time to focus on core strategic and sales leadership work.
• Provides technical and operational leadership ensuring adherence to national standards and regulatory requirements. 
• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives/programs.
• Networks with industry contacts to gather competitive insights and best practices.
• Recommends measures to improve organizational effectiveness.
• May consult to or serve on various committees and task forces.
• Provides strategic support on key operational matters.
• Leads key cross-business integration opportunities and projects to support the delivery of an end to end client experience and clear working relationships among partners.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
• Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Provides financial analysis, planning and forecasting to identify strengths, opportunities, weaknesses and threats in the region and develop recommendations for how to address.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
• Ensures the effective monitoring of operational controls is in place to identify any deficiencies and takes corrective actions to ensure controls are adequate.
• Ensures the region’s operations are in alignment with all regulatory requirements and compliance topics; ensures any identified issues are addressed in a timely manner to mitigate risks.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Mitigates risks identified and make credit recommendations/decisions that are in accordance with sound credit-granting principles and in compliance with the Bank’s philosophy and principles as outlined in Corporate Risk Policy as well as appropriate supporting Policies and Procedures.
• Exercises judgment and ensures adherence to Corporate Risk Policy for credit applications, ensuring that risks identified are mitigated and credit recommendations/decisions are made in accordance with sound credit-granting principles.
• Leads and implements a disciplined approach for all sales strategies, sales management and goals to support market business growth and