Senior Director, Sales and Client Success for Intel Operations Accounts

Rhombus Power is purposefully transforming defense and global security enterprises with Guardian, our Artificial Intelligence platform for strategic, operational, and tactical decision-making at the speed of relevance.

We provide relevant, actionable, and AI-powered insights at each step in the defense decision-making cycle. Equipped with Guardian's AI-powered tools-- from infrastructure to data to insights -- our clients are able to solve their most complex, interconnected challenges and achieve decision and operational superiority. 

Come join our cross-disciplinary and world-class team that is delivering game-changing solutions to transform global security.

Learn more about Rhombus and watch a demonstration of Guardian, our AI Platform here:

https://www.youtube.com/watch?v=3PxY6su1Q-Q

https://www.youtube.com/@rhombuspower8558/videos

See the following articles to learn more about what we do:

https://www.rhombuspower.com/news-and-media

About Rhombus

Rhombus delivers AI-powered predictive decision support software that transforms how military and intelligence organizations detect threats, assess risks, and make critical decisions. Our real-time platfoirms - Guardian and Ambient AI—fuse multi-source intelligence to provide commanders and analysts with decisive operational advantage when every second counts.

 

Positon Overview

We seek an exceptional leader—ideally a former senior intelligence or military officer or intelligence / defense senior executive—to serve as Senior Director, Sales and Client Success for Intel Operations Accounts. This is a mission-critical role at the intersection of cutting-edge AI technology and national security imperatives. Your mission: drive the adoption, expansion, and operational success of Rhombus' AI platforms across commands, agencies, and allied partners worldwide. You will own the complete customer lifecycle—from inital engagement through multi-year program expansion—ensuring our technology becomes essential infrastructure for defense readiness and coalition security.

This position demands the credibility to engage with four-star generals, cabinet-level officials, and national security leaders, combined with deep expertise in translating sophisticated AI capabilities into operational advantage. You will lead cross-functional teams, shape strategic requirements, and ensure our platforms deliver measurable mission impact.

 

Key Responsibilities

Product Line Ownership & Strategy

• Own the performance, adoption, and revenue growth of the Guardian and Ambient AI product line across defense and intelligence customers

• Define and execute go-to-market strategy aligned with defense modernization priorities and emerging operational requirements

• Partner with product and engineering teams to translate field feedback into capability roadmaps and feature prioritization

• Drive continuous improvement based on operational metrics, user adoption data, and mission outcomes

• Oversee the full lifecycle from proof-of-concept demonstrations through production deployment and long-term sustainment

 

Senior Customer Engagement & Relationship Management

• Build and maintain trusted relationships with combatant commanders, service chiefs, agency directors, and ministerial leadership

• Serve as the principal liaison between operational customers and Rhombus' technical teams

• Conduct executive briefings and capability demonstrations for senior defense and government audiences

• Navigate complex procurement, acquisition, and budgeting processes (PPBE, Foreign Military Sales, coalition frameworks)

• Translate operational challenges into technical requirements while articulating the strategic value of AI-enabled decision support

 

Revenue Growth & Market Expansion

• identify and pursue expansion opportunities within existing customer organizations and new defense markets

• Position Guardian and Ambient AI as mission-essential capabilities, not discretionary technology purchases

• Secure multi-year funding commitments and expand contract values through demonstrated operational impact

• Develop strategic partnerships with defense primes, system integrators, and coalition partners

• Represent Rhombus at international conferences, military ex