Facility Receptionist Part-Time

Title: Facility Receptionist Part-Time

State Role Title: AOS II Receptionist

Hiring Range: $16.00 to $20.00 per hour

Pay Band: 2

Agency: Dept Behavioral Health/Develop

Location: Northern VA Mental Health Inst

Agency Website: https://dbhds.virginia.gov/facilities/nvmhi/

Recruitment Type: General Public - G

Job Duties

Northern Virginia Mental Health Institute is a state psychiatric inpatient facility, located in Falls Church, Virginia. We are seeking a dependable and highly motivated team player to provide receptionist coverage for our visitor entrance. Some of the responsibilities include answering all incoming calls and assisting with outgoing calls, receiving and checking in visitors, sorting and distributing mail, and performing other administrative duties as needed. The ideal candidate will have experience working with the public, excellent oral and written communication skills, be organized, be able to handle multiple tasks simultaneously, and have the ability to work independently. Positive, customer focused applicants desired.

This part-time position requires availability during nights and weekends, with an average of 20 working hours per week. The selected candidate will work alternating weeknights from 5:00 PM to 9:00 PM and every other weekend from 12:30 PM to 9:00 PM.
Additional Details (if needed):
• e.g., work Monday/Tuesday/Wednesday off Thursday/Friday.
• During holidays or peak seasons additional hours are offered.

Minimum Qualifications

Demonstrated experience of computer skill competence (i.e. Word and Excel) required.

Additional Considerations

Entry level switchboard operator training or multi-line phone experience preferred.
Entry level experience answering phones in a professional environment preferred.
Entry-level front-line customer services experience preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

 

Contact Information

Name: Eileen Pattisall

Phone: 703-645-3131

Email: eileen.pattisall@dbhds.virginia.gov

 

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.