Date Opened: Wednesday, April 22, 2026 12:00 AM

Close Date: Wednesday, April 29, 2026 12:00 AM

Department: Charlotte Water Department

Salary: $24.00 - $29.81 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 9,000 employees and a total budget of $3.65 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1100 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 26 budget is $651 million and a five-year capital program of $2.2.28 billion. We enjoy the highest credit ratings from Moody’s and S&P Global as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.

Salary:

The salary for this position is $26.83 - $29.80, commensuration with experience.

JOB SUMMARY:

This position provides administrative support for major administrative functions and processes for the budget area within the Field Operations Division. Work involves researching and analyzing data; preparing documents, and reports; supporting budget, inventory, purchasing, and invoicing processes; maintaining databases; training programs; maintaining related files; and providing customer service.

ESSENTIAL JOB FUNCTIONS:

• Creates requisitions for purchase of goods or services in Workday
• Performs change orders and ensure purchase orders have sufficient balances.
• Monitors invoices in Workday and resolves discrepancies daily
• Oversees P-Card program for Field Operations by monitoring reconciliation status, ensuring consistent coding, and acting as a first-level approver.
• Works close with Budget & Finance Analyst Sr. and assists with coordination of budget and procurement activities.
• Serves as point of contact for Field Operations vendors and troubleshoots vendor invoicing issues.
• Provides excellent customer service to internal and external customers.
• Supports department inventory activities and participates in bi-annual inventory audits.
• Performs special assignments for management; participates in special projects and prepares various Workday reports as requested.
• Performs research of information; enters data; extracts data for analysis; and prepares, maintains, and produces lists, tables, and reports as requested.
• Provides essential training in Workday; keeps up to date on changes to policies and procedures; disseminates applicable information to employees.
• Performs other related job duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or GED with one year of related experience with public administration involving large field staff and support services or Associate degree or 2-year college degree with related field.

• Prefer two (2) years of related work experience with public administration involving large field staff and support services.

Licenses, Certifications or Registrations:

• Requires valid driver’s license.

Knowledge, Skills and Abilities:

• Knowledge of Workday, Microsoft Office,