Senior Manager, Communications, Technology & Product

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Technology & Product organization acts as the engine for much of this innovation, developing and delivering our Xfinity and Comcast Business products and services, as well as the tools that our teammates use to support our customers. In addition, the team is responsible for the network that allows the delivery of those products and services to residential and business customers. The Technology [& Product] Communications team delivers business-critical and business-as-usual communications to ensure that all Technology & Product employees and key stakeholders understand and engage in achieving our company wide and Technology & Product goals.

We are seeking a Senior Manager of Communications, who will join the Technology [& Product] Communications team, helping support our communications efforts and make a meaningful impact. This individual will be responsible for helping to develop and execute strategic leadership and employee communications, as well as engagement activities and communications initiatives that span the Technology & Product organization. This person will report to the Executive Director, Communications.

The Senior Manager of Communications will partner with senior executives and leaders within the Technology & Product organization to drive and integrate communications strategies across the business. The person in this role will take a holistic approach and be a key contributor in a fast-paced, complex and constantly changing environment, leveraging communications expertise and or collaborating with cross-functional teams established to implement major new initiatives.

Job Description

Core Responsibilities

• Develops and executes strategic employee communications and engagement plans designed to support the business objectives, long-term goals/strategies and projects of the Technology & Product organization. 

• Liaises with partners in Corporate Communications to proactively integrate communication approaches to internal communications and serves as a key contributor to the communications team’s editorial content strategy. 

• Leads the execution of cross-organization engagement opportunities, inclusive of project planning, communications strategy and production of events/activations. Also supports other organization-wide initiatives. 

• Leads the development and execution of the organization’s monthly newsletter and is responsible for analyzing results and using that data to make strategic recommendations for refinement. 

• Works with the Executive Director, Communications to support the communications needs and opportunities of some of the organization’s senior leaders to ensure alignment around and promotion of the organization’s goals and progress, leveraging key moments (annual kick off and midyear meetings/broadcasts, quarterly showcases and quarterly people leader briefings). 

• Partners with HR, communications leads across the enterprise (including global colleagues at Sky and in other BUs) and other key stakeholders to ensure alignment across the company and the timely and effective dissemination of messaging and materials to employees. 

• Provides support and guidance within teams or p