Senior Manager Engineering - Public Sector

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This is a highly technical, hands-on, and management position requiring the selected candidate to both lead and participate in multiple team environments and to provide independent efforts to all aspects of system integration including design, needs analysis, design review, testing, implementation, and validation. The candidate must be a self-starter and experience leading a team with little to no supervision.  Under this position, it’s expected the member will be able to coordinate team activities, manage team responsibilities, people, rapidly identify and resolve problems, engineer, identify, and become proficient in the latest technology applicable to the position, and conduct critical thinking towards challenges and solutions to meet the objectives of the team.  The candidate should be considered the Subject Matter Expert (SME) in multiple technologies, architectures, and solutions utilized by the team.  

The Main Responsibilities

•Typically has 6 to 8 direct reports. Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
•Manage a technical team of engineers and operators developing capabilities, maintaining operations, and working with customers daily.  
•Establishes, implements, and maintains administrative and technical procedures to ensure projects are efficient and effective.
•The candidate will have demonstrated knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise level networking, network security, and architectural security.
•Reviews solutions to support current and long-range planning and collaborates with other managers in the selection, recommendation and approvals of tools and technologies to improve efficiencies, reduce costs, and increase customer satisfaction.
•Monitor, analyze, and resolve incidents for infrastructure running in Google Cloud and Amazon Web Services.  
•Deploy, configure, and administer systems in Google Cloud and Amazon Web Services.  
•Support, troubleshoot, and maintain Kubernetes clusters and containers.
•Designs requirements-based technical solutions in support of new projects and assists with transition of the solution and design into production.
•Evaluate, build, integrate, test, and prepare systems for operational use and patches for rapid remediation and deployment.
•Install new/rebuild existing systems and configure hardware, peripherals, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
•Gather and analyze metrics and customer feedback to formulate system requirements.
•Evaluates and recommends future technologies and methodologies that will enhance future capabilities.
•Develop and execute test plans and procedures based upon system security and functional requirements.
•Analyzes, develops, recommends, implements, and supports innovative, cost effective IPS/IDS protection systems.
•Familiar with Unix Scripting language like Ruby, Perl or advanced KSH scripting.
•Maintain products like VMware vSphere ESXi, Virtual Center, Elasticsearch, Postgres, Google Cloud, and Amazon Web Services.
•Ensures due diligence activities of the team including site surveys, design, design review, bill of materials creation, statement of work creation, vendor negotiation and coordination, proposal generation, and proposal delivery.
•Maintain existing applications by fixing, upgrading, and adding functionality as needed.
•Quickly develop new applications as the need arises.  These applications should follow appropriate best practices.
•Assess existing applications for deficiencies such as slow performance and use of deprecated dependencies and come up with a plan for resolving.
•Keep existing applications current with the version of the programming language and releases.
•Perform application testing to ensure that new features work or that fixes have not caused any regressions.
•Mentor direct reports by helping them learn new technologies where needed.
•Provide rapid operational support, troubleshooting, and resolution to production equipment.   
•Independently research and become proficient in the latest technologies which could be applicable to the team

What We Look For in a Candidate

•Experience in leading and managing technical teams to accomplish work requir