Senior HR Generalist

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

At WM, people are at the heart of everything we do. As a Senior HR Generalist, you’ll be a trusted advisor and first point of contact for employees, providing expert guidance on policies, employee relations, and HR processes. In this dynamic role, you'll ensure a positive and compliant work environment while supporting key HR initiatives like performance management, recruitment outreach, and training. If you're a proactive problem-solver with a passion for fostering workplace excellence, this is your opportunity to make a meaningful impact at a Fortune 250 industry leader.

I. Job Summary
As a member of the WM People organization, the Senior HR Generalist is tasked with providing tactical, responsive HR support to individual contributors in assigned business units and/or functions.  The position serves as the first point of contact and trusted advisor for employee relations issues and human resources policies and processes.   

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned. 

• Provides reliable and timely coaching and counseling to employees on issues to ensure consistent, transparent application of policies, procedures, and employments laws.
• Identifies, communicates, and resolves complex employee relations issues balancing employee advocacy with stewardship of company policies and employment laws.
• Serves as the local People point of contact supporting/delivering internal processes including Performance Management, New Hire Orientation and Exit interviews.
• Conducts training on company policy, programs, and other issues as they arise.
• Partners and participates with local team(s) on recruitment outreach efforts.
• Serves as an active member of People related project teams as assigned.
• Serves as a mentor to others within the People department by providing technical advice and guidance.
• Assists the People Manager in the development and maintenance of processes and policies as well as new initiatives.
• Apprise and escalates potential legal, risk, safety, etc. concerns to the People Manager.

III. Supervisory Responsibilities
This job has no supervisory duties.

• IV. Qualifications
  The requirements listed below are representative of the qualifications necessary to perform the job.
    
  A. Education and Experience
• Education: Bachelor's Degree (accredited) in Human Resources, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
• Experience:  Four (4) years of relevant work experience in a People Advisor or Generalist capacity.

B. Certificates, Licenses, Registrations or Other Requirements

• PHR, SHRM-CP, or CHRP Certification preferred.

C. Other Knowledge, Skills or Abilities 
 

• Strong communication and interpersonal skills.
• Approachable and responsive resource able to connect with employees at all levels.
• Solutions-oriented approach to problem solving and conflict resolution with a strong drive to create a positive work environment.
• Strong internal and external customer focus.
• Self-motivated; ability to navigate complex environments, get answers and autonomously drive solutions.
• Comfortable with high volume workload and able to manage multiple priorities in a fast-paced environment.
• Strong working knowledge of employment laws and regulations and the ability