Clinical Coordinator (FL)

Position Overview:

The Clinical Coordinator serves as the shift supervisor and clinical lead for SUD and co-occurring/ mental health inpatient services. This role ensures the safe, effective, and therapeutic operation of the unit during assigned shifts, including evenings, weekends, and after-hours. The Clinical Coordinator oversees the patient milieu, coordinates care across nursing, clinical, admissions, and direct support staff, manages high-acuity situations and crises, and ensures newly admitted patients are promptly assessed and their needs addressed. They facilitate therapeutic programming, maintain regulatory-compliant documentation, and collaborate closely with the multidisciplinary team to ensure all patient care needs are met while supporting staff development and operational excellence.

Specific Responsibilities:

• Milieu & Clinical Oversight: Maintain overall management of the patient milieu, ensuring safety, therapeutic engagement, and adherence to treatment plans.
• Shift Leadership: Serve as the clinical lead for assigned shifts (including evenings, weekends, and after-hours), providing supervision and support to all clinical and direct patient care staff.
• Interdisciplinary Collaboration: Work closely with nursing, clinical therapists, admissions, direct care staff to coordinate care, address patient needs, and ensure continuity of services.
• Crisis Management: Respond to clinical crises, high-risk situations, or urgent patient needs, ensuring appropriate interventions and timely escalation to leadership when required.
• New Patient Admissions: Meet with new admissions during afterhours and weekends, ensuring immediate needs are identified and addressed by the multidisciplinary team; facilitate smooth integration into the program.
• Therapeutic Programming: Conduct and/or oversee therapeutic groups, ensuring evidence-based, engaging, and recovery-oriented programming.
• Documentation & Compliance: Ensure clinical documentation is accurate, timely, and compliant with regulatory and organizational standards.
• Shift Operations: Coordinate staffing, assignments, and patient care activities; ensure all clinical services are delivered effectively and efficiently throughout the shift.
• Communication with Leadership: Maintain open and timely communication with leadership on call, providing updates on patient status, staffing issues, or other operational concerns.
• Patient Advocacy & Engagement: Monitor patient care needs continuously, facilitate team interventions for complex or high-acuity patients.
• Quality & Safety: Observe and guide staff to ensure safe, therapeutic, and recovery-focused environments; identify areas for improvement and implement best practices on shift.
• Training & Mentorship: Support staff development through modeling clinical skills, offering guidance, and reinforcing policies and procedures during shifts.
• This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education and Experience:

• Florida CAP or MCAP - or - Independent FL licensure (LMHC, LCSW, LMFT or Licensed Psychologist)
• Two years' supervisory clinical experience in a health/human service agency preferred.
• Excellent organizational skills and the ability to prioritize workload.

Competencies:

• Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manager that provides satisfaction for the customer within the resources that can be made available.
• Impact and Influence: Works effectively with and through others including those whom there is no formal authority over.
• Project Management: Coordinates the diverse components of the project by balancing scope, time, cost,