IT Technical Specialist: Office Innovative Technologies - UTK
University of TennesseeAbout the role
Installs, tests and troubleshoots new and existing data and telephone circuits to include category cabling (cat 5 and cat 6) fiber optic cabling and outside plant cabling for wireless access points, cameras, end user equipment, servers, and other network related equipment.
Will use specialized testing equipment to troubleshoot and diagnose network, fiber optic and telephone troubles
Evaluate, diagnose, troubleshoot and repair as necessary wireless access points, cameras and other network related equipment.
Will work with and monitor the work of outside telecommunication contractors
Prepares documentation in a variety of electronic and written formats (daily paperwork log, time and material sheets, and circuit activation sheets).
- Completion of work orders for moves, adds and changes of structured cabling, VOIP, cameras and wireless access points.
- IT technical support for athletic events.
- 24/7 on call in a staff rotation.
- Prepares documentation in a variety of electronic and written formats (ex: daily paperwork log, time and material sheets, circuit activation sheets.)
- Evaluate, diagnose, troubleshoot and repair as necessary including wireless access points, cameras and other network related equipment.
Required Qualifications
Education: High school diploma or GED
Experience: 2 years of structured cabling experience.
Knowledge, Skills, Abilities:
Ability to climb ladders and be at heights up to 50’
Ability to lift up to 50lbs
Ability to stand, kneel, crawl, and walk for extended periods of time.
Ability to work in all weather conditions
Ability to use hand tools including power tools and specialty tools
Ability to differentiate between colors
Ability to organize and fill out documentation on a daily basis
Ability to work overtime as needed including nights, holidays and weekends
Ability to work a rotating 24-7 on-call schedule
Excellent customer service skills
Ability to understand and follow written and oral instructions, policies and procedures
Ability to read blueprints and shop drawings
Ability to work both independently and with a team
Ability to stay on task with little to no supervision
Knowledge of BICSI, NEC, TIA/ANSI and IEEE standards and codes
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Work Location
- Location: Knoxville, TN
- Onsite
Compensation and Benefits
UT market range: MR07
Anticipated hiring range: $37,147.80 - $50,000.
Find more information on the UT Market Range structure here
Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the noted below attachments.
- Resume
- Cover Letter
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee expe
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