Senior Manager, Global Process Owner, Order to Cash

Senior Manager, Global Process Owner, Order to Cash

Position Summary:

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.

This is a full-time, remote, salaried position: Monday – Friday, 1st shift.

Our Somerset location is the corporate headquarters for Catalent Pharma Solutions. This location houses our state-of-the-art laboratory, clinical, commercial manufacturing plant for oral dose forms in addition to being the Center of Excellence for Highly Potent Active Pharmaceutical Ingredients.

The Senior Manager, Global Process Owner, Order to Cash is the Global subject matter expert on the process for which they are responsible.  The Senior Manager, Global Process Owner, Order to Cash will establish the long-term strategy for the process with the appropriate VP’s of Finance. They will create action plans to meet that strategy and work toward it with each site FD and staff.  This requires that the GPO meet with each site, process map the process with the site and work with them to improve accuracy and efficiency throughout.  Key performance metrics will be established for each site and monitored for progress.  The Senior Manager, Global Process Owner, Order to Cash will assist sites in designing, testing, and implementing improvement  solutions  to  achieve  desired  improvements  in  metrics. The Senior Manager, Global Process Owner, Order to Cash  will  facilitate  the  exchange  of  information between  sites  helping  to  share  best  practices.  The Senior Manager, Global Process Owner, Order to Cash will  prepare  and  present  the  annual  process  plan  with  monthly milestones  and  monthly  report  of  process  changes;  and  take  personal  ownership  of  processes  and  outcomes,  monitor performance, and ensure that process stakeholders/ sites accept responsibility for outcomes.  Although the Senior Manager, Global Process Owner, Order to Cash has no direct  reports,  they  will  communicate  and  coordinate  with  area  VPs  and  engage  with  site  FDs  and  local  teams  to  enact change.

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee. 

The Role:

• Participate in the design meetings for new conversions with focus on efficiency and internal control

• Attend regularly scheduled project meetings to assess progress and ascertain if the project is on track

• Support the sites in go-live and post-go live helping to address issues

• Routinely meet with Global IT ERP team to assurance alignment and priority

• Work with the external partner team directly to understand the focus and delivery on projects

• Work with enhancement teams for all systems made up of site and corporate representatives to assist in prioritization and communication of the enhancement workload and key projects in scope

• Facilitate the exchange of information between sites helping to share best practices

• Drive scalable, effective, and efficient finance processes across geographies and businesses

• 20% annual travel expectations (globally)

• Other duties as assigned

The Candidate:

• Bachelor’s Degree in Accounting, Finance or IT Systems, preferred; High School diploma, required

• Minimum 10+ years related experience, required

• CPA or equivalent, preferred

• ERP transactional experience, preferred

• Solid understanding of US GAAP an