Software Engineer-Fieldglass

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• You will support the configuration, administration, integration, and adoption of the Fieldglass solution to manage contingent workforce, services procurement, vendor management, and/or statement-of-work processes. You will work closely with operations, procurement, HR, IT and vendor/supplier partners to ensure that the system is optimized, maintained, and delivers value.

• Configure and administer the Fieldglass system (including roles, permissions, workflows, job postings, requisitions, SOWs, worker onboarding, off-boarding)

• Define and manage master data objects (workers, suppliers, job codes, rates, cost centers), qualification sets, and templates in Fieldglass

• Support or lead integrations between Fieldglass and other systems (e.g., ERP/payroll, HRIS, supplier systems)

• Design and implement qualification frameworks, job-posting templates and job-requisition workflows within Fieldglass.

• Manage reporting, analytics, dashboards and status tracking of contingent workforce or external services spend via Fieldglass tools

• Provide training and support to internal stakeholders and supplier partners on how to use Fieldglass effectively

• Drive best-practice processes for contingent workforce / services procurement lifecycle (request → supplier selection → worker onboarding → time/invoice → off-boarding)

• Act as subject-matter-expert for Fieldglass features, release updates, new modules, and optimize system adoption

• Troubleshoot issues, coordinate with Fieldglass support or implementation partners as needed

• Monitor compliance, data integrity (worker records, supplier records, rates, service-orders), and help enforce policies around contingent labor/ services spend

• Designs, develops, tests, and debugs software applications and systems

• Supports and monitors software across test, integration, and production environments

• Adheres to security and regulatory best practices to ensure software compliance

• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Minimum Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience

• Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases

• Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)

• Certification in SAP Fieldglass (or equivalent credential) demonstrating formal training and knowledge of the platform

• Proven experience (typically 2+ years) working in an SAP Fieldglass environment (configuration/administering)

• Strong understanding of contingent workforce management (CW, MSP, VMS) or services procurement (SOW, Statement of Work)

• Ability to configure master data objects, job postings, qualification requirements, and to set up workflows within Fieldglass.

• Familiarity with integrations (e.g., REST APIs, batch loads, ERP/HRIS systems) and da