Product Owner II - End User Tech

Description

This position offers a hybrid work model out of our Portsmouth, NH location

 

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

 

Digital Workforce Enablement (DWE) is seeking a Product Owner II to lead product teams across the End User Technology (EUT) space. This role may support teams focused on desktop, Mac, mobile, and other workspace services, as needed. The primary goal is to fill a Product Owner position that can represent customer needs and drive value across EUT products and services.

 

DWE delivers secure, efficient digital workspaces that give our global workforce reliable access to applications and data from anywhere.

 

As Product Owner, you will represent the customer and partner with business and technology stakeholders to define, prioritize, and refine features and user stories that deliver the greatest value. You’ll ensure the squad is focused on the highest-impact work by maintaining a clear product vision, backlog priorities, and acceptance criteria.

 

You will communicate continuously with stakeholders to create and maintain a shared understanding of goals and trade-offs, and you will collaborate closely with squads, platform teams, and architects to learn the underlying technologies and systems your products depend on. Your role is to translate customer needs into actionable work that advances both user outcomes and organizational objectives.

 

Responsibilities:

• Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.
• With the squad, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with moderate degree of strategy, scope, and complexity.
• Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team planning. Contributes to priorities for and actively participates in portfolio planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
• Participates in squad/team demos, retrospectives, and all other ceremonies.
• Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
• Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short-term costs with desired outcomes.
• Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio.

 

Qualifications

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.
• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
• Able to influence a diverse group of stakeholders; strong leadership skills.
• Able to make difficult and quick decisions daily.
• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
• Experience in the insurance industry preferred.
• Knowledge of relevant products and portfolio preferred.
• Strong experimental mindset to drive innovation amongst uncertainty.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and loc