Reliability Engineer Leader

Job Title

Reliability Engineer Leader

Job Description Summary

Job Description

At C&W Services, we believe that Better Never Settles. We empower extraordinary people to drive operational excellence, innovation, and safety—making a meaningful impact on businesses and communities worldwide. Join our team and be part of something bigger.

Why C&W Services?

We are a global leader with 400+ offices across 60 countries, committed to diversity, inclusion, and professional growth. Recognized by the Human Rights Foundation as a Best Place to Work for LGBTQI+ individuals, we foster a culture of respect, innovation, and advancement.

What We Offer:

• Safety-First Culture – Prioritizing your well-being
• Career Growth – Training, development, and promotion opportunities
• Competitive Pay – Weekly paychecks
• Comprehensive Benefits – Coverage starts on Day 1
• Work with Purpose – Be part of high-performing, dynamic environments

Your Role: Reliability Engineer Leader

As a Reliability Engineer Leader, you will develop and implement proactive reliability programs that enhance equipment performance, maximize uptime, and support operational excellence for North America Customer Fulfillment teams.

Key Responsibilities:

• Inventory & Asset Management – Lead site Inventory Management System (IMS) teams and ensure effective Critical Spare Parts tracking.
• Leadership & Scheduling – Oversee Planner/Schedulers to ensure timely completion of preventative and predictive maintenance tasks.
• Cross-Team Collaboration – Partner with Fulfillment Operations, Engineering, and Safety to optimize building systems and maintenance strategies.
• Data-Driven Solutions – Analyze performance metrics to identify failure modes and implement predictive maintenance improvements.
• Process Improvement – Engage with Amazon Senior Operations to enhance Overall Equipment Effectiveness (OEE).
• Root Cause Analysis (RCA) – Lead RCA investigations and implement long-term corrective actions.
• Team Development – Mentor and build career progression paths for Reliability team members.
• Safety & Compliance – Ensure adherence to all Amazon safety standards and regulations.
• Subject Matter Expertise – Serve as an SME for Material Handling Equipment (MHE), including process flow and technical specifications.

What You Bring:

Basic Qualifications:

✔ 5+ years in Reliability Program Management or equivalent role

✔ 5+ years of experience in team management, budget oversight, and supplier relations

✔ Expertise in CMMS systems, reporting, and MS Office Suite (Excel, Word, etc.)

✔ Hands-on experience with MHE, Controls Systems, PIT, and building operations

✔ Strong analytical, communication, and problem-solving skills