Jobs and Careers
EA
Federal Work Study - Career Peers Front Desk Assistant
East Carolina University PortalGreenville, United Statesfull_timeVerifiedPosted 23 Jul 2026
💰 $24,000/yr
About the role
Position Information
Advertising Department
CAREER SERVICES
Academic Term/Year
FALL 2026/SPRING 2027
Position Title
Federal Work Study - Career Peers Front Desk Assistant
Posting Number
08399
Position Number
08399
Student Job Category
Student - Federal Work Study On-Campus
Position Location
On-campus
City
Greenville
State
NC
Number of Vacancies
1
Rate of Pay
$12.00/Hourly
FLSA Status
FLSA Non-exempt
Will the position be subject to the CBC policy?
No
Job Description
ECU Department of Career Services is currently seeking a Career Peers Front Desk Assistant.
SCOPE OF POSITION
Students hired for this position will work in two functions; student experience expert and outreach specialist. As a student experience expert, Career Peers will be trained to develop and maintain in-depth awareness of the wide-range of programs and services offered through Career Service’s main office, its multiple satellite locations, and web resources. Career Peers will regularly use this knowledge to effectively answer questions, concerns, or requests that come in at the main office’s front desk, whether through in-person visits, email or incoming phone calls from students, alumni, employers, faculty, and staff. The majority of the student experience role will involve managing the walk-in program, answering phones, and checking students/alumni in for appointments as they arrive. During down-time, in the office, Career Peers will also enter collected survey data and assist with office projects.
Career Peers will also serve as outreach specialists to promote Career Services to the campus community through presentations and peer to peer outreach. Career Peers will serve as a Career Services student representative at university-sponsored events. Upon completion of training and demonstrated skill development, Career Peers will deliver presentations to student organizations and residence halls on Career Services programs and resources. Career Peers will also assist in Career Services special events, activities, programs or day to day operations.
BENEFITS TO STUDENT
As Career Peers, students will:
• Gain thorough knowledge of foundational career development tools and software
• Develop and enhance leadership, presentation, and coaching skills
• Build relations with Career Services and university faculty, staff and students
• Network with ECU alumni and employers during Career Services events
• Develop professional etiquette and enhance professional presence
• Gain administrative and transferable office setting skills
As employees in the Division of Student Affairs, students will have the opportunity to gain the following competencies based on a framework of core and recommended career development competencies established by the Division of Student Affairs and the National Association of Colleges and Employers.
SCOPE OF POSITION
Students hired for this position will work in two functions; student experience expert and outreach specialist. As a student experience expert, Career Peers will be trained to develop and maintain in-depth awareness of the wide-range of programs and services offered through Career Service’s main office, its multiple satellite locations, and web resources. Career Peers will regularly use this knowledge to effectively answer questions, concerns, or requests that come in at the main office’s front desk, whether through in-person visits, email or incoming phone calls from students, alumni, employers, faculty, and staff. The majority of the student experience role will involve managing the walk-in program, answering phones, and checking students/alumni in for appointments as they arrive. During down-time, in the office, Career Peers will also enter collected survey data and assist with office projects.
Career Peers will also serve as outreach specialists to promote Career Services to the campus community through presentations and peer to peer outreach. Career Peers will serve as a Career Services student representative at university-sponsored events. Upon completion of training and demonstrated skill development, Career Peers will deliver presentations to student organizations and residence halls on Career Services programs and resources. Career Peers will also assist in Career Services special events, activities, programs or day to day operations.
BENEFITS TO STUDENT
As Career Peers, students will:
• Gain thorough knowledge of foundational career development tools and software
• Develop and enhance leadership, presentation, and coaching skills
• Build relations with Career Services and university faculty, staff and students
• Network with ECU alumni and employers during Career Services events
• Develop professional etiquette and enhance professional presence
• Gain administrative and transferable office setting skills
As employees in the Division of Student Affairs, students will have the opportunity to gain the following competencies based on a framework of core and recommended career development competencies established by the Division of Student Affairs and the National Association of Colleges and Employers.
- Effective Communication (Written and Verbal) CORE: Ability to listen effectively and relay information via written, verbal, and non-verbal means in a way that is understood by target audience.
- Problem Solving/Effective Reasoning CORE: Ability to identify challenges and form alternative solutions and approaches to problems using logic and effective reasoning while maintaining the integrity of all individuals/organizations.
- Team Work CORE: Ability to cooperate and work effectively with others to achieve a common goal or outcome.
- Accountability/Integrity CORE: Ability to build on personal and ethical foundation while demonstrating integrity, responsibility, and dependability to do assigned tasks with minimal supervision while maintaining a professional level of trust.
- Adaptability/Resiliency CORE: Demonstrating flexibility in the face of changing circumstances and responding proactively to adversity.
- Professionalism: Ability to demonstrate good customer service skills and professionalism in attitude/demeanor and disposition that makes one approachable and relatable to others.
- Organization/Planning: Ability to show efficiency in completing assigned tasks through planning, prioritizing, time-management, and effective use of available resources.
MINIMUM QUALIFICATIONS
Candidate must be able to work flexible schedule up to 5-20 hours per week from 8am-5pm. Desired candidate will display an interest in promoting Career Services and assisting peers in achieving desired goals and career outcomes.
License/certification required
Special InstructioCandidate must be able to work flexible schedule up to 5-20 hours per week from 8am-5pm. Desired candidate will display an interest in promoting Career Services and assisting peers in achieving desired goals and career outcomes.
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