Director, Purchased Services and Capital Equipment

The Purchased Services and Capital Equipment Director will implement the CHC Supply Trust organizational strategy and help contract participation and coverage, and generate revenue from the Purchased Services and Capital Equipment expense categories for Community Hospital Corporation member hospitals.

Director will manage and grow purchase services and emphasis focused on a large Purchased Service expense categories that could represent 30% - 50% or more of the total supply chain cost structure of the hospital while maintaining a membership focused, virtual integrated delivery network (IDN) methodology, and driving high contract compliance to the HealthTrust GPO.

This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and Grandscape. At CHC we enjoy an outstanding work environment, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, free covered parking, and a great company culture. This position requires travel of up 30% for new strategic business and regional meetings, business reviews and conferences.

The incumbent will also provide service vendor subject matter expertise, RFI/RFE/RFP leadership, coordination, and support for operational leaders at all entities. This role will also be responsible for growing Capital Equipment spend with member facilities through managing quote review services, vendor promotions/group buys, and other innovative ways of engaging members.

Responsibilities

• Manage a comprehensive Purchased Services and Capital Equipment program for CHC member hospitals, delivering cost savings, GPO-contracted terms and conditions, and revenue through increased GPO contract adoption.
• Collaborate effectively with supply chain operations, GPO implementation, strategic account and vendor management, and the CHC Supply Trust team to support member hospitals.
• Develop, implement, and monitor supply chain goals and objectives for capital and purchased services contracting and management, integrating hospital stakeholders into the decision-making process for broad purchased services categories.
• Work directly with CEOs, COOs, and CFOs to exceed purchased services contracting expectations at each hospital, align with corporate supply chain initiatives, and lead and influence teams to ensure timely and effective performance.
• Develop and oversee procedures for monitoring purchased services contracting, contract connection/adoption, and vendor management activities, including overseeing relationship management to ensure vendor performance meets established Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
• Create task forces, committees, or stakeholder decision groups as needed to drive commitment and compliance on specific purchased services categories, such as clinical, financial, environmental services, and support services.
• Act as a liaison to HealthTrust Purchased Services Leadership to coordinate and escalate communication with vendor senior management to increase contract connection and adoption.
• Develop and manage a business plan and purchased services program, including budgeting, scheduling vendor business reviews, pro-forma projections, project plans, milestone development, goals, and objectives.
• Drive the identification and modification of core business processes centered around purchased services that require change by participating hospitals to enhance the membership experience.
• Develop and deliver presentations to executives and others on strategies, programs, practices, and issues related to purchased services expense and contract management.
• Develop negotiation strategies and lead negotiations with vendors to drive contract adoption.
• Ensure compliance with policies and programs in alignment with the sourcing strategy.
• Facilitate and coach the team on active and ongoing account management, collaborating with corporate teams to optimize the cross-business unit approach and strategy with targeted strategic management accounts.
• Gain a strategic understanding of customer needs and challenges, and align GPO and custom solutions to meet member requirements.
• Identify and escalate critical issues, and quickly resolve them with creative solutions.
• Implement and measure GPO compliance and customer progress towards cost savings and reduction goals.
• Possess and apply a broad understanding of the healthcare market and assigned client organizations through self-discovery, participation, and membership in healthcare organizations and commercial training.
• Work with the Analytics Operations team to develop and enhance effective and innovative support tools, such as dashboards, that enhance CHC's competitive position and val