MetalWorks Solutions Specialist or Manager Job

 

Primary location: Remote, Remote 
Relocation offered: No 
Employment status: Full-Time 
Travel: 26%-50% 
Non-compete: Yes 
Location: Preference will be given to candidates located in Lancaster, PA or within major East Coast areas (e.g., Philadelphia, New York City, Baltimore, or Washington, D.C.), who are within a reasonable commuting distance to Lancaster, as regular on-site presence is required.

The estimated base salary range for this role is $75,000 to $95,000 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors (salary may be adjusted based on geographic location)

 

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
  
  

 

Reporting to the Senior Product Manager, Metal Interiors, the MetalWorks Solutions Specialist/Manager supports the company’s interior metal category by serving as a knowledgeable resource for metal products, specifications, and project needs, managing quoting activities for key opportunities, and ensuring accurate project tracking in SFDC. The role partners closely with CSMs, ASMs, and cross‑functional teams to provide technical guidance, coordinate GTM support, and assist in resolving product or claims issues. Through customer engagement, competitive awareness, and delivery of training to sales teams, the role strengthens field execution and helps improve tools, materials, and processes that enhance MetalWorks project success.

 

What’s in it for you!

• Play a key role in high-visibility, complex projects that directly impact business results.
• Collaborate closely with Sales, Product, Marketing, and Construction Services leaders.
• Gain exposure to customers, architects, and contractors across major commercial projects.

 

What You’ll Do

• Serve as the SME for MetalWorks and Moz systems, manufacturing capabilities, and competitive metal ceiling/wall/column cover products; identify opportunities for new or improved products.
• Use Salesforce.com to track project activity and maintain accurate data.
• Review metal specifications to identify quoting opportunities and needed improvements.
• Manage all major metal project quotes from preparation through purchase order.
• Participate in regional sales calls, CSM/ASM Pulse Calls, and monthly estimating calls; maintain updates in SFDC for all metal substrate projects.
• Contribute as a member of the Metal Business Team.
• Lead the metal function for TOP/major projects and maintain SFDC updates; participate in CSM Pulse Calls and estimating calls.
• Maintain pricing strategy and guidelines for major projects; partner with the National Product Manager and AS Construction Services.
• Travel with CSMs, ASMs, and AWI sales teams on key customer opportunities and serves as the first point of contact for GTM capabilities and field sales questions.
• Support metal marketing initiatives, including product launches, updates, and promotional activities.
• Develop, deliver, and manage metal-specific training for AWI sales teams and installation specialists.
• Plan and deliver customer-facing training, including travel and engagement with distribution ASMs.
• Manage competitive analysis, market conditions, and competitive activity; keep Business Teams and Directors informed of