Inside Sales Representative

The Inside Sales Representative (ISR) is responsible for transitioning and nurturing customer inquiries into qualified leads and appointments for Profit Recovery Partners.   ISRs are the first line of contact in the pre-sales process and must be able to engage prospects with appropriate qualifying questions and conversations to understand their needs. PRP is fast paced with high expectations, and want the best-of-the-best on our team!

Responsibilities Include

• Setting appointments for outside sales team, with the C Suite in the $300M to $10B business segments.
• Conversing with contacts to answer questions and understand their needs
• Responsible for achieving daily call quota, lead qualification targets, and conversion rate metrics
• Inputting contact data and articulating results into an online CRM
• Identifying decision makers and gaining business intelligence through conversations
• Creating opportunities through calls using an auto-dialer
• Conference and seminar follow up calls
• Lead nurturing campaign and touch strategy execution of vertical mailers to prospects
• Research and navigate business websites for key information

Qualifications

• 1 to 3 years of direct work experience in outbound B2B business development including telemarketing and or call centers..
• Bachelor’s Degree
• Expert user of Microsoft Excel, Outlook and Word
• Demonstrable project management skills
• Maintain a high level of internal and external customer satisfaction
• Ability to engage contacts and probe for information
• Ability to follow a call guide and document responses
• Comfortable making cold and warm phone calls to obtain quality leads
• Ability to work independently