Restaurant Team Lead

The Team Lead provides friendly, courteous Family-Style Service to guests while assisting Food and Beverage Leaders with the day-to-day operations of the Restaurant.  

• Works closely with Leadership to monitor restaurant standards and operational guidelines to ensure consistent high quality Family Style Service standards are maintained.    

• Assists leadership with accountability for front of house Team Members.  

• Resolves guest concerns, assists with difficult customer interactions, and directs customer disputes appropriately.  

• Assists leadership with work schedules (planning, assigning, and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours.     

• Partners with culinary team to ensure coordinated workflow of food offerings while ensuring quality of product displayed.  

• Ensures all areas of Brew Brothers are clean and in accordance with established health and safety standards.   

• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).    

• Ensures regulatory, internal controls and policy and procedure compliance.    

• Always maintains confidentiality of sensitive information.  

• Perform other duties as assigned.  

• Presents oneself in a polished, professional, and service-minded way and encourages others to do the same.  

• Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. 

WHAT YOU WILL NEED 

• Must be 19 years of age or older to work in the Casino and serve Alcohol  

• Must have a High School diploma or GED 

• Prior experience working in a food service position 

• Proficient in English verbal and written 

• Proficient with iOS devices  

• Flexible to work various shifts, weekends, and holidays 

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ADDITIONAL REQUIREMENTS 

• Ability to push and pull up to 50 pounds 

• Ability to lift and carry objects up to 30 pounds  

• Ability to bend, stoop, twist, reach, and kneel repetitively  

• Must be able to work from a standing position and/or walking motion for extended period