Field Service Technician/Engineer

About Us:

At BW Integrated Systems, we are at the forefront of the industry when it comes to designing and manufacturing cutting-edge solutions for end-of-line packaging equipment, labeling and converting, packaging automation, and systems integration. With a global presence encompassing nine manufacturing facilities and a team of over 800 experts, we are proud to be a trusted partner for our customers around the world, with installations spanning more than 50 countries. Our extensive range of products and service network offers innovative technology and unparalleled technical support for manufacturing companies operating in various global market segments. From food and beverage to pharmaceuticals, household goods, automotive, and more, we cater to diverse industries such as container manufacturing, wine and spirits, consumer product packaging, converting, paper, and beyond. With decades of experience, our packaging professionals excel in providing efficient solutions in areas such as robotic applications, packaging line design, integrated systems, palletizers and depalletizers, automated can-end and product-handling equipment, cartoning, case and tray packing and forming, as well as a wide range of labeling solutions including pressure sensitive, roll-fed, and shrink-sleeve options. Additionally, we specialize in converting and finishing solutions, advanced conveyance technology and controls, unwrappers, and destrappers.

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

Join our dynamic team of Field Service Technicians, who are at the forefront of delivering world-class installation, maintenance, and technical support for our cutting-edge equipment. This role offers the opportunity to work independently and collaboratively, ensuring our customers' equipment operates at peak performance. Travel is a key component of the role, with 60-75% of time spent at customer sites across the US, Canada, and Mexico. We have a strong preference for candidates within the Brooklyn Park, MN area with electro-mechanical experience and PLC expertise. However, we are also open to candidates within the United States who have hands-on experience with Converting Equipment for Shrink Sleeve Labels & Flexible Packaging or Pressure Sensitive Labeling Machines.

Key Responsibilities

• Technical Support: Troubleshoot and resolve mechanical, electrical, and software issues on converting and labeling equipment to minimize downtime and maximize customer satisfaction.
• Installation & Training: Lead the installation, startup, and testing of new equipment, and provide training to customer personnel on operation and maintenance.
• Customer Engagement: Build and maintain strong relationships with customers through effective communication and support.
• Continuous Improvement: Collaborate with internal teams to enhance service delivery and identify opportunities for product and process improvements.

Minimum Qualifications:

• Candidates in Brooklyn Park, MN are strongly preferred.
• A two-year technical degree in electro-mechanical technology or at least 7 years of equivalent experience.
• Proven expertise with PLC programming (preferably Allen-Bradley and/or Siemens S7 PLCs).
• Experience with Converting Equipment for Shrink Sleeve Labels & Flexible Packaging or Pressure Sensitive Labeling Machines is required for non-local candidates.

Technical Skills:

• Advanced knowledge of mechanical, pneumatic, and control systems.
• Proficiency in VFD functions, operations, and programming.
• Ability to interpret and troubleshoot electrical and pneumatic schematics.
• Hands-on experience with wiring, I/O checks, and general equipment calibration.
• Robotics experience is a plus.

Travel Flexibility:

• Ability to travel up to 50-75% of the time, including international travel.

Why Join Us?

• Opportunity to work with innovative technology in a collaborative and customer-focused environment.
• Develop your technical expertise while making a direct impact on customer success.
• Competitive compensation and benefits package, with significant opportunities for growth.

If you are a highly skilled technician with a passion for solving complex challenges and delighting customers, we invite you to apply and become an integral part of our team.

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