Product Designer - B2B Restaurant Experience

Welcome to our fabulous world. 🍴We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products: 

📱 TheFork App: the restaurant discovery and booking app for every occasion

🖥️ TheFork Manager: the tool to digitize restaurant operations and be in full control of your business

💳 TheFork Pay & gift cards: the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural and positive environment where each individual has the space to grow.

We nurture this happy culture through our core values: We are better together -  We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh! And we are also part of the big Tripadvisor family ❤️

With love,

Your future buddies, the Forkies.

The Role

TheFork is taking ambitious steps towards becoming a digital product focused organization. This means we need to develop a strong and reputable Product Design & Research organization to ensure a cohesive experience across our channels and touchpoint, for all our customer-types worldwide.

The job of a Product Designer is to envision how user experience our products and bring that vision to life in a way that feels inspired, refined and even magical. As Product Designer at TheFork, you’ll discover opportunities and transform them into intuitive, accessible and easy-to-use experiences for our Restaurants. You will work within our Restaurant Experience tribe. Ideally, you have worked in a collaborative team environment and have experience interacting with multinational colleagues. This role demands constant evolution and adaptation as the product, market, and consumer needs evolve.

 

What will you do?

• Understand the different approaches to user research and actively stay informed about new techniques and the pros and cons behind them
• Explore different ways to solve design problems and successfully identify the best solution 
• Identify ways to innovate in micro-interactions on digital products and experiences
• Effectively being involved with the engineering team to make your design real
• Help create user typologies, user journey maps, usability tests, and other user research methodologies with our User Research Team
• Work on a range of interaction models and apply it to thinking about user flows through an experience
• Collaborate with Senior/Lead Designers, Engineers and Product Managers in defining the product strategy
• Strongly liaise with your Product Trio.
• Present your work in an engaging, clear, thoughtful manner

 

Who are you?

• Roughly 1 to 4+ years experienced Product Designer 
• Proficient with Figma and Design System
• You are motivated to build an efficient & user centric product
• Communication: you effectively interact with others to build relationships, influence, and facilitate the sharing of ideas and information. You use tact and diplomacy to navigate difficult situations
• Learning Mindset: you continuously seek opportunities to learn, question the applicability of past approaches in the current environment, own growth, and embrace failure as a learning opportunity
• Results-oriented: you have the ability and willingness to make continuous improvements. Also the commitment to help make positive leaps in results and overall performance
• Teamwork & Collaboration: you value diverse perspectives and working with others as a way to achieve the best output possible

 

What we offer you?

•       😄An awesome team (not everybody like our jokes, but we try our best) 
•       🏠 A Permanent contract (that can be useful in life) 
•       ⚖️ Flexible working environment (2 days home office per week) 
•       💚 Complementary time off to spend with your loved ones 
•       💸 Competitive fixed salary, bonus and equity (yes, equity!) 
•       🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  
•       🌎 International teams - M