Emergency Assistance Data Analyst

The Executive Office of Housing and Livable Communities (EOHLC) is seeking a Data Analyst I/ Emergency Assistance Data Analyst I in the Division of Housing Stabilization!

AGENCY MISSION:

The Executive Office of Housing and Livable Communities (EOHLC) is charged with creating more homes in Massachusetts and lowering housing costs for residents.

Formerly known as the Department of Housing and Community Development (DHCD), EOHLC works with municipalities, local housing authorities, non-profit organizations, and development partners to provide affordable housing options, financial assistance, and other support to Massachusetts communities.

OVERVIEW OF ROLE:

The Emergency Assistance Data Analyst I (EADA I) applies various research methods to mine, collect, examine, validate, and organize data and derive insights and present information from data analysis, primarily supporting state funded homelessness services including the Emergency Assistance (EA) family shelter program, which is administered by the EOHLC Division of House Stabilization (DHS). The EADA I will support the continued development and maintenance of EOHLC’s implementation of Efforts to Outcomes (ETO) software, the EA system’s primary data system, which is used to determine program eligibility, track shelter placements, and conduct case management, rehousing, and post-shelter stabilization. The EADA I will support the DHS data team in ensuring the EA data is well-organized, quality-controlled, and accessible. This position will use information from ETO, Salesforce, and other relevant systems to extract, aggregate, and visualize critical data to derive value and insights to support EA program administration and policy development. This position plays an important role in responding to internal and external data requests related to the EA program and well as assisting DHS is meeting legislative and other legally required reporting needs. The incumbent will develop clear and concise presentations of data analysis, including any findings and recommendations.  

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):

1) Data Management:

·        Verifies data for accuracy by reviewing data patterns, reports, and performance indicators to locate and correct code or process problems or inaccuracies in raw source data.

·        Organizes and examine EA data for transfer to external entities based on interagency data sharing agreements.

·        Supports the state’s homeless data warehouse, the Rehouse Data Collective, by ensuring regular automated transfer of EA data with accurate exports.

2) Reporting:

·        Develops reports using EA data for homeless coordinators, shelter placement staff, ADA coordinators, contract managers, and providers to inform day-to-day program operations and create administrative efficiencies.

·        Develops reports and queries to extract EA data to fulfill legislatively and other legally required program reporting.

·        Generates reports, visuals, and presentations of EA data for presentation to diverse audiences.

·        Generates extracts of DHS data for DHCD dashboards and other agency-wide initiatives.

3) Data Analysis:

·        Collaborates with division teams to identify key analytic questions of interest to support decision making.

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