Master Scheduler - Outpatient Psych Services

Overview

Develops and maintains the master schedule and call schedules. Coordinates with other departments, outreach and affiliate members as needed. Organizes and produces the overall master section schedule for multiple sections and/or departments providing appropriate coverage for all areas identified and prepares it for input into the scheduling system. Publishes, distributes and maintains schedules and determines the best options during short staffing periods to provide necessary coverage. Tracks and maintains time-away requests. Adjudicates conflicts and /or raises issues to the appropriate administrative person. NOTE**Master schedule responsibility is 100% of this employee’s role.

Responsibilities

Plans and organizes the master schedule providing appropriate coverage for all areas on a daily basis based upon unit needs and patient flow.

Maintains the master schedule, making necessary changes as they occur and determines best options during short staffing periods to provide necessary coverage.

Identifies potential staffing problems and resolves as appropriate or raises issues to the appropriate leader.

May assist with timekeeping functions by maintaining absenteeism, tardiness and other attendance records and staffing statistics.

Attends section meetings and follows up on actions related to the master schedule.

Performs other duties as required or assigned.

Qualifications

• Associates degree with 2 years of experience working in a medical setting, or the equivalent in education and experience required.
• Familiarity with word processing techniques, data base management, and medical terminology required.
• Must be highly organized, with the ability to prioritize, function independently, and deal with multifaceted aspects of the medical profession.
• Excellent interpersonal, written and verbal communication skills required.
• Initiative, discretion and good judgment desired.

Required Licensure/Certifications

• None