Community Quality Assurance Specialist

Title: Community Quality Assurance Specialist

State Role Title: Prog Admin Specialist II

Hiring Range: $72,491 - $86,044

Pay Band: 5

Agency: Department of Juvenile Justice

Location: DJJ Training Academy

Agency Website: www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

DJJ is currently hiring a Community Quality Assurance Specialist. This role will effectively plan, implement, and sustain the development, continuous quality improvement (CQI), and fidelity of programs and practices across a statewide continuum of services. This position will monitor service delivery, assess program outcomes, identify recommendations for service enhancements, and provide coaching and technical assistance. Primary areas of responsibility include Regional Service Coordination (RSC) services, GREAT Program, FOCUS, and Virginia Juvenile Community Crime Control Act (VJCCCA) services. The position will also effectively plan and coordinate SPEP™ implementation and development to strengthen and improve outcomes through partnership, education, and transparency.

Minimum Qualifications

• Considerable knowledge of evidence-based programs and services in the juvenile justice field.
  
• Considerable knowledge of methods of training, coaching, and technical assistance, program evaluation, and program monitoring processes.
  
• Working knowledge of risk assessment instruments and developing assessment-driven case plans.
  
• Demonstrate the skill and ability to analyze and solve problems, including gathering information, anticipation of problems, review of the accuracy/validity of information, interpreting data, drawing conclusions, weighing of impact of decision-making, and facilitation of implementation of recommendations/solutions.
  
• Demonstrate the ability to clearly present information in written and oral formats; simultaneously and effectively manage multiple tasks and projects; and work independently and within a team.
  
• Proficiency in Microsoft and other computer software including spreadsheets, word processing, databases, and presentation packages.
  
• Ability to establish and maintain effective working relationships with staff from various levels of agency.

Additional Considerations

• Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership functions.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Lay off Policy 1.3: If you have been affected by DHRM Policy 1.3 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

DJJ Welcomes Veterans: DJJ is committed to hiring and retaining veterans. If applicable, please submit form DD-214 with your state application. Please include your name and the position number in which you are applying along with the DD-214.

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Status Updates/Confirmation: Once you submit your online application, you will instantly receive an application confirmation number. You may use this number to track the status of your application during the recruitment process. Please refer to your account for the status of your application. Updates will not be provided via telephone.

Reasonable accommodations are available to persons with disabilities during application