Front Office Supervisor - Cardiovascular Medicine Acworth Health Park

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:
The Front Office Supervisor has overall responsibility for ensuring a smooth patient flow in all daily front office operations, which may include: obtaining correct registration information, optimizing front office collections, scheduling appointments accurately and timely, managing medical records and referrals, and appropriate staffing for department. The Supervisor manages the department staff, which includes any hiring, firing, and disciplinary actions required and all communication between management and staff.

Core Responsibilities and Essential Functions:

• Cross-training and providing coverage for all front office positions when short-staffed, or as needed.

• Training and/or coordinating training for new employees in the front office.

• Overseeing daily front office functions by support staff; ensuring patient calls, appointments, and interactions with front office staff are handled timely and professionally.

• Managing any direct reports, including coaching, counseling, and progressive disciplinary steps that need to be taken and communicated to employees.

• Overall responsibility for superior front office performance by the front office.

Required Minimum Education:

High School Diploma

Required Minimum Experience:

Must have extensive knowledge of insurance plans, plus the experience and ability to perform job functions for all front office positions is Required

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.