Director, Technical Program Management - Content & Business Products Engineering

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Our Content & Business Products Engineering teams build the products and services to optimize and automate the content creation process including content planning, financing, production, promotion, and distribution. We support Netflix's enterprise needs including Finance, Talent, Tech Support, and Customer Support to ensure smooth operations. Our products enable the entire workflow of content production, from pitch to play, and provide innovative new ways to develop and manage entertainment at scale. The team’s work is critical to supporting the creation of movies and TV series that will thrill the world! 

We're looking for an accomplished and visionary Director, Technical Program Management (TPM) to lead and grow a team of high-performing TPMs across several critical domains within our Product Engineering organization. In this pivotal role, you'll be instrumental in driving the execution of our product roadmap, ensuring seamless collaboration, and fostering a culture of excellence and innovation.

As a seasoned leader, you'll leverage your deep expertise in technical program management to guide multiple senior and staff TPMs, empowering them to deliver complex, cross-functional initiatives. You'll be a key strategic partner to our Product, Engineering, Data Science, Design, and other stakeholder teams, translating strategic vision into actionable plans and ensuring timely and high-quality delivery.

Responsibilities

• Lead and Mentor a High-Performing Team: Recruit, hire, develop, and retain a world-class team of Senior and Staff Technical Program Managers. Provide coaching, mentorship, and career development opportunities, fostering a culture of continuous learning and growth.

• Strategic Program Leadership: Oversee the CBP OKR planning and reviews, tech planning and execution of multiple complex technical programs across various product domains. Ensure alignment with overall company objectives and product strategy.

• Cross-Functional Partnership: Act as a central point of contact and trusted partner for Product, Engineering, Data Science, Design, partner engineering orgs and other stakeholders. Facilitate effective communication, collaboration, and decision-making.

• Operational Excellence: Define, implement, and optimize scalable program management processes, program KPIs and best practices. Drive continuous improvement in program execution, risk management, and stakeholder communication.

• Risk Management and Mitigation: Proactively identify, assess, and mitigate technical, operational, and organizational risks across programs. Develop contingency plans and drive resolution of critical issues.

• Technical Acumen: Possess a strong understanding of software development lifecycles, architectural concepts, and technical dependencies to effectively guide and support TPMs and engineering teams.

• Influence and Communication: Communicate complex technical information and program status clearly and concisely to diverse audiences, from individual contributors to executive leadership. Influence decision-making at all levels.

• Resource Planning: Collaborate with engineering and product leadership to forecast and allocate TPM resources effectively across various initiatives.

Qualifications

• 15+ years of experience in technical program management, with at least 5 years in a leadership role managing and mentoring other TPMs.

• Proven track record of successfully leading and delivering large-scale, complex technical programs in a fast-paced product engineering environment.

• Demonstrated experience building, growing, and leading high-performing technical program management teams.

• Exceptional cross-functional collaboration and stakeholder management skills, with the ability to influence without direct authority.

• Deep understanding of software development methodologies and best practices.

• Strong technical background with the ability to understand complex architectural concepts and engineering challenges.

• Excellent communication, presentation, and interpersonal skills.

• Ability to thrive in a dynamic, ambiguous, and rapidly evolving