Principal Sales & Account Management

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Job Description 

We have an exciting global Account Director (Principal level) opportunity available in the EMEA region.  

Based in Poland, the Account Director will be responsible for orchestrating Sabre relationships with non-airline customers across the world, such as Airports, Universities, and Governments. The role is responsible for developing the Sabre portfolio of products and services within these non-airline customers and prospects as well as meeting quantitative goals. This includes, in particular, operating in a pursuit-leader function to define the appropriate solution being offered and managing the internal financial approval process and proposal generation in a disciplined, well-documented manner. 

Key Accountabilities: 

As a key member of the EMEA team, reporting to the Regional Director, this individual will play a pivotal role in the future growth of the organization, and will be responsible for: 

• Managing the existing accounts and ensuring a relationship is maintained between Sabre and the customers. 

• Act as a primary point of contact for those cutomers, ensuring satisfaction and retention. 

• Liaising closely with the Sabre teams: Product, Delivery, Customer Care, Legal, and Finance organizations  

• Meeting new business, contract renewal & revenue targets. 

• Coordinate and contribute to RFP responses, ensuring alignment with prospect needs and internal capabilities. 

• Managing customer expectations and ensuring customer service standards are met at all times  

• Developing and maintaining relationships with decision makers and influencers both within customers and Sabre 

• Demonstrating an understanding of the business and market challenges, and be able to articulate the company’s capabilities to address such challenges to progress opportunities that support customer/prospect needs. 

Job Requirements 

• Strong communication and presentation skills to represent Sabre value proposition.  

• 3 to 5 years’ experience in customer relationship management. 

• Commercial acumen 

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