Technical Product Manager - Tax Product Development

Job Summary:

The Technical Product Manager, Tax Product Development (Manager) is responsible for overseeing the design, development, and delivery of stable and efficient technology solutions that optimize application delivery across production, test, and development environments throughout the development lifecycle. This role requires a blend of deep technical and software engineering expertise combined with technical management skills. The Manager plays a critical role in guiding the development and implementation of complex features and solutions that support the tax practice and enhance service delivery to clients. With a solid foundation in system design and professional-grade software product development, this role requires effective collaboration across global teams and cross-functional groups in a hybrid (in-person and virtual) work environment.

Job Duties:

• Oversees design, development, and testing of software solutions using web and cloud technologies for innovative tax products, applying modern software engineering principles throughout the software lifecycle
• Develops and maintains large-scale data structures and pipelines to organize, collect, and standardize data, generating insights and addressing reporting needs
• Ensures data pipelines are scalable, repeatable, and secure
• Anticipates and prevents problems and roadblocks before they occur, ensuring a smooth and efficient development process
• Collaborates with various teams, including internal tax developers, external peers, and data scientists, to deliver quality tax software products and prepare data for model development
• Facilitates integration solutions and ensures data quality and accessibility standards are met
• Participates in project review process, collaborating with project management team to ensure all projects are completed within the assigned timeframe
• Clarifies requirements from business owners, and facilitates meetings to discuss project requirements as needed
• Works with project management team to determine resource hour estimates for new projects, prioritize the development team’s project workload, and confirm and allocate resource plans
• Leads the design and implementation of major systems and features within an Agile team focused on tax solutions, ensuring alignment with strategic goals and objectives, and fulfills the role of Scrum Master by facilitating Agile ceremonies and removing impediments
• Mentors junior engineers to enhance code quality and ensure compliance with standards in tax product development
• Maintains tax products and platforms based on product roadmaps, production support processes, and compliance with IT, security, and business mandates
• Designs operational processes and guides for modern technology programs, researches advanced development topics and modern technology for potential implementation, and devises strategic plans for resolving issues while maintaining system integrity
• Coordinates and organizes efforts and follow-up for items stemming from team meetings, ensuring continuous improvement and alignment with strategic objectives
• Other duties as required

Supervisory Responsibilities:

• Acts as a Career Advisor for team members, as assigned
• Manages the performance process for team members, as assigned

Qualifications, Knowledge, Skills, and Abilities:

Education:

• Bachelor's degree, required; focus in Computer Science, Technology, Engineering, Mathematics (STEM), Finance, or Accounting, preferred

Experience:

• Six (6) or more years of hands-on experience with building web-based applications using front-end and full stack skills, including C#, ASP.NET, HTML, JavaScript frameworks (e.g., Angular, Typescript), React or similar, preferred
• Six (6) or more years of experience in developing stored procedures and database schemas utilizing SQL Server, Azure SQL, and NOSQL databases, preferred
• Six (6) or more years of hands-on experience with low code technologies such as Power Apps, Power Automate, PowerBI, Alteryx, and other relevant tools, leveraging these platforms to accelerate development and enhance business solutions, preferred
• Six (6) or more years of experience in software development, supporting, and troubleshooting applications and cloud products, r