Client Insights Consultant (Hybrid- Chicago, IL)

Let’s be unstoppable together!

 

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

What will you be doing?

 This role is will collaborate with cross-functional teams to be the voice of the client internally and deliver the best possible solutions to accelerate client growth.  Lead a multi-level staff, while actively contributing to the effectiveness, development and satisfaction of the team.  Fulfill internal financial and administrative requirements pertaining to budgets and forecasts.  This is a high profile client that is reviewed on period basis to ensure all appropriate actinons are taken to achieve highest client satisfaction. 

 

Job Responsibilities

• Grow and maintain executive level relationships to ensure that Circana delivers the insights the client needs to address their most important business issues.
• Responsible for leading the coordinating of changes with internal teams and the client to ensure all projects remain on task and adequately communicated.
• Revenue accountability with expectation of 10% annual growth
• Plan and conduct business reviews and information sessions that tie into the client key initiatives.
• Ensure overall client satisfaction by managing relationships, delivering insights, recommendations and building a reputation for excellence.

 

Requirements

• Educational background (College Degree/MBA preferred)
• Years of experience (15+)
• Specific software or platforms (NIQ or NPD)
• Strong analytical prowess
• Ability to travel about 10% - 15%

 

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

 

Location

This position can be located in the following area(s): Chicago IL

 

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