Team Leader - Software

Must be strong in Unix/Linux, Sql, DB, IHS, ITIL Service Management, Incident Management, 
• Should Have 5+ years of experience in Linux Application support, SQL and DB as part Service Management 
• Collaborates with others to troubleshoot and resolve.
• Leads new and existing application administration support programs.
• Should have working experience in DevOps tools like Jenkins and Github.
• Identifies gaps in the process, create a plan and implement the practice within the team to enforce use of audit and risk compliance measures
•Liaison to create Disaster Recovery documentation, Implementation Plans, Support Plans, Process Documentation Run Book, etc. Executes the Disaster Recovery plan.
• Functions as a point of contact and provides for 24/7 on call coverage.
• Change Management Support
• Provides oversight and support documentation by establishing and following processes around the areas of issue handling, install, and application maintenance.