Principal Optimization Engineer – Ops & Efficiency

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com.

A DAY IN THE LIFE:

The Principal Optimization Engineer will be an experienced and strategic professional that will define and lead operations and efficiency initiatives in partnership with the Software Engineering Leadership team.  They will drive operational excellence by overseeing engineering execution and cost efficiency initiatives, compliance, and the tools enabling high-performing teams.  The position requires the ability to manage initiatives and coordinate activities for resources with varying skillsets. The efficient operations of the engineering team are integral to the development of our Tandem Diabetes automated insulin delivery system, including our state-of-the-art insulin pumps t:slim and Mobi. The Principal Engineer will balance immediate operational needs with data-driven strategic initiatives to drive long-term efficiency. As a leader, they will define a clear vision and roadmap for operational excellence, empowering engineering teams to focus on innovation and delivering impactful solutions.

Leadership & Management

• Leads as the delegate of the software engineering organization discussions and meetings with Senior Leadership.
• Leads, mentors, and develops a high-performing engineering operations team.
• In cooperation with software engineering leadership, drives engineering efficiency initiatives.
• Builds strong relationships across the organization, including program management, product management, regulatory, clinical, quality, customer support, IT to drive adoption of best practices and operational improvements.

Engineering Efficiency

• Leads initiatives and retains on-going responsibilities for portfolio dashboard reporting and communications.
• Develops and tracks key performance indicators (KPIs) to measure operational efficiency and on-time delivery.
• With a deep understanding of Software Engineering processes and infrastructure, creates and leads initiatives that streamline Software Engineering processes, improve team productivity, and reduce waste.
• Fosters a culture of continuous improvement, collaboration, innovation, and operational excellence across Software Engineering.
• Manages technical resources tasked with reporting, tools and delivery focused optimization in support of Software Engineering teams

Regulatory and Compliance

• Works closely with the regulatory and quality assurance teams to support compliance and audit activities.
• Ensures compliance with company policies, including Privacy/HIPAA (when applicable), and other legal and regulatory requirements.
• Other responsibilities as assigned.

YOU’RE AWESOME AT:

• Proficiency in leveraging AI-powered development and work productivity tools (e.g., GitHub Copilot, Cursor AI, ChatGPT, Microsoft Co-Pilot, AI-assisted testing, and code generation) to enhance productivity, code quality, and software delivery.
• Strong leadership and delivery skills.
• Excellent interpersonal and communication skills with the ability to lead cross-team collaboration in an engineering organization.
• Ability to influence and inspire teams to achieve ambitious goals.
• Capable of translating high-level business needs into strategic and tactical plans.

EXTRA AWESOME:

• Bachelor’s degree in computer science, software engineering or related field, or equivalent combination of education, applicable work experience and certifications.
• 10+ years of experience in software development and delivery.
  • 5+ experience leading software development teams.
  • Experience in the medical device industry or other highly regulated industries is desirable.

WHAT’S IN IT FOR YOU?

In addition to innovative technology, we have a culture t