ACH Ops Oversight/Reporting Associate

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Support Oversight & Reporting for ACH and EDI Operational Processes.

This individual will leverage their Payment Operations/Risk Management experience to support and enhance the ACH/EDI Operations department through metric development, analysis and reporting at various levels.  This role would support multiple related projects impacting ACH/EDI Operations by producing essential metrics needed for effective business decisions.  This AVP will work closely with Information Technology Development/Support teams, project teams, ACH Operations, ACH Governance and other related functions to enhance processes and procedures through data, metrics, analysis and reporting deliverables.

Responsibilities Include:

• Demonstrate knowledge of - and sensitivity to - the current regulatory environment impacting ACH and EDI Transmission services, including NACHA Rules and data protection/integrity practices, and supporting the production and implementation of metrics to proactively prevent, detect and monitor performance.
• Engaging with cross functional partners to support efficiency and streamline processes related to data capture, output and dashboard production for daily management of operational tasks.
• The role is balanced between day-to-day operational reporting execution, optimization, supporting the strategic direction of the functional area, and projects for the ACH/EDI Operations department.
• Developing/revising, implementing and monitoring quality service standards that align with target productivity levels and department goals. Provide regular reporting to management.
• Adhere to the Bank's Risk Vision, and risk management policies and programs; recognize and proactively address risk as new projects are implemented, and drive solutions based on data and analysis.
• Communicate and collaborate with product owners, implementation teams, technology teams, bank operations and other parts of the Bank, to also include Internal/External Audit, Risk and Compliance as needed.
• Supporting established routines for analysis and reporting of department capacity, quality and performance standards, and metrics.
• Supporting regular cadence of internal management, committee and board reporting for the department and related products, and ad hoc data requests.

Role Attributes:

• In conjunction with management, develops, recommends and executes business plans for area of responsibility.
• Keeps abreast of new technologies and applications and their implications for assigned area.
• Extensive ACH payments knowledge and expertise is an asset.
• Familiarity with NACHA Rules, EDI File Transmission protocols, reporting standards and performance metrics is an asset.

Qualifications:

• Bachelor’s Degree required or demonstrated relevant work experience (3+ years).
• Experienced in supporting financial services ACH/Payment Operations, related control and risk management concepts, and timely reporting deliverables.
• Demonstrated ability to effectively articulate ideas to both technical and non-technical audiences and all levels.
• Self-starter, ability to work independently, excellent attention to detail, and ability to meaningfully communicate data to multiple audiences.
• Proven track record of influencing and collaborating effectively with internal and external stakeholders.

The typical base pay range for this role is between $90K to $135K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requireme