Commercial In-Life Specialist

<h2><b>What you’ll do</b></h2> <p>Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a</p> <p> </p> <h2><b>Commercial In-Life Specialist (maternity cover)</b></h2> <p> </p> <p><b>Your role in a nutshell:</b></p> <p> </p> <p>Role purpose: To support the commercial management of contracts up to €100 m total value for large strategic customers. To manage all of the company's commercial obligations in the contract. To communicate any necessary price change - due to the outcome of benchmarking or review - to <br/> the customer.</p> <p> </p> <p> </p> <p><b>What you’ll do:</b></p> <p> </p> <p> </p> <p>• Builds deep relationship with customers/ stakeholders and meets/ manages expectations of top in-life accounts.<br/> • As a Trusted Business Advisor, provides complete and competitive commercial solutions, accelerates business development and helps VGE to create competitive advantage.<br/> • Manages the definition and execution of the commercial strategy for the defined VGE strategic accounts. Ensures that the company is delivering on all of its obligations and delivers incremental value for these accounts.<br/> • Supports the respective regional/ country Commercial In-Life teams to drive incremental revenue from the largest VGE contracts through monetizing data growth, contract optimization and change management.<br/> • Manages contractual commercial obligations for large accounts.<br/> • Manages sensitive customer communication cases.<br/> • Identifies upselling opportunities.<br/> • Constructs customer facing presentations and runs customer calls.<br/> • Acts as technical resource for more junior colleagues and trains them.<br/> • Initiates and implements improvement of processes and procedures.</p> <h2><b>Who you are</b></h2> <p><b>What you’ll bring to the team</b></p> <p><br/> • data analysis experience<br/> • experience in developing customer models<br/> • customer management experience<br/> • change/ problem/ incident mgmt or project coordination experience<br/> • knowledge of change management process<br/> • computer skills (MS Excel, Access, Powerpoint)<br/> • knowledge of VGE reporting tools<br/> • fluent English<br/> • communication and relationship building skills<br/> • presentation skills<br/> • organizational skills<br/> • accuracy, attention to detail<br/> • flexibility<br/> • analytical skills<br/> • problem-solving skills<br/> • facilitation skills</p> <p> </p> <p><b>In return we provide you with:</b><br/> •    A dynamic environment where innovative ideas are always welcome<br/> •    A collaborative community where your professional goals and work are supported by a diverse team<br/> •    Access to internal trainings through Vodafone University and external trainings via other providers<br/> •    A supportive internal coaching and mentoring culture<br/> •    Opportunities to participate in company activities and Vodafone Foundation events<br/> •    Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited voice, text message, and data within the EU)<br/> •    Cafeteria package<br/> •    Private Medical Services<br/> •    Employee Assistance Program to support your wellbeing and mental health<br/> •    Life and accident insurance<br/> •    You can work remotely overseas for 20 days a year<br/> •    16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption<br/> •    You and your family members can enjoy several discounts from our partners<br/> •    You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week</p> <p> </p> <p><b>What you need to know about us</b><br/> We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.</p> <p> </p> <p><b>#movewithus #_VOIS #VOISHU #LI-Hybrid</b></p> <h2><b>Not a perfect fit?</b></h2> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.</p>