Licensing & Customer Service Specialist (m/f/d)

<p> Req ID 55990 Univerzitní HQ Plant, Czech Republic<br/>      </p> <h3><br/> ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.</h3> <h3>ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers.  </h3> <p> </p> <p>Key responsibilities:</p> <ul> <li>Support sales management and customer service : software distribution and licensing, marketing materials, product information management, sales reporting</li> <li>Track and analyze competitor’s value proposition, product offerings, recent actions, developments and trends</li> <li>Support sales growth by visiting customers to identify and understand customer needs, opportunities/challenges (business development)</li> <li>Write features/user stories for clearly capturing the evolutionary system requirements and manage the corresponding product backlog</li> <li>Participate in the portfolio-, product-, release-, and sprint-planning activities by representing the voice of the customers</li> </ul> <p> </p> <p>Who you are:</p> <ul> <li>Bachelor’s degree and 2+ years of experience in global rollout and day to day operations of hardware/software/SaaS solutions</li> <li>Eager to work in an international environment</li> <li>Eager to engage local business teams via good relationship management skills</li> <li>Strong problem-solving skills</li> <li>English required and German preferred</li> <li>Agile mindset</li> </ul> <p><br/> What do we offer?</p> <ul> <li>Opportunities for personal and professional development </li> <li>Participation in international projects</li> <li>Working with cutting-edge technologies in a modern environment</li> <li>Management benefits - e.g. mobile phone and company car for private use</li> <li>Contribution to language training and free-time activities</li> <li>Flexible working hours and flexible time account</li> <li>Extended opportunity to work from home and 25 days of vacation</li> <li>Annual bonuses and regular salary increases according to performance</li> <li>Home office allowance and pension/life insurance</li> <li>Meal allowance, Cafeteria and more</li> </ul> <p> </p> <p>Be part of our ZF team as Licensing &amp; Customer Service Specialist (m/f/d) and apply now!</p> <p>Contact</p> <p>Igor Culek</p> <p>(+420) 727 884 604</p>