Account Receivable - (Billing Specialist)

As a Billing Specialist, you will be instrumental in managing and executing the company’s financial transactions with a focus on technology and customer support. This role involves handling daily financial duties including preparing bank deposits, managing accounts receivable, and maintaining accurate billing records.

DUTIES AND RESPONSIBILITIES:

• Prepares daily bank deposits, reviews for accuracy.
• Applies payments to outstanding invoices in a timely manner.
• Monitors and maintains accounts receivable aging.
• Assists with accounts receivable process through correspondence and collection calls as directed.
• Prepares customer invoices; reconciles customer accounts.
• Retrieves credit reports and assists with review of customer credit issues.
• Maintains accounts receivable files.
• Supports Account Management by supplying detailed invoicing and payment information, as well as assisting in preparing customer forecasts.
• Assists with related special projects as needed.
• Performs other related duties as assigned by management.

Requirements

• Programs
• NetSuite (Not required but nice to have)
• Bank Programs or similar (SunTrust/Truist)
• Excel
• Outlook
• Able to adapt to changing conditions.

• Deal with Purchase Orders and keeping track of amounts.
• Work with Sales Tax.
• Prepare forecast/accruals for clients.
• Deal with multiple departments.
• Work with contracts that can have many different levels of billing.
• Attention to detail.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; C