Responsibilities
Primary Job Functions:
General Responsibilities:
Greets all patients in a professional and welcoming manner
Assists with the completion of the assessment process of patients including but not limited to the following: height/weight, vital signs, and current medications for infoscriber.
Administers injections, observing the Six Rights of medication administration
Communicates effectively with the physician/CRNP regarding the consumer’s physical and mental condition
Interfaces with the multi-disciplinary team
Reports laboratory results to the physician/CRNP
Responds to patient phone calls in a timely and appropriate manner
Calls in prescriptions as directed by authorized prescribers
Facilitate PA’s for prescriptions
Updates patient medical records as needed
Assists in arranging hospital admissions and laboratory services
May assist collecting and preparing laboratory specimens
May assist instructing patients about medication and special diets
Authorizes prescription refills as directed
Draws blood as directed
Provides emergency care as needed (CPR, MindSet, etc.), according to the AltaPointe Policy & Procedures
Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
Effectively demonstrates the application of MA competencies
Ensures all releases are obtained and scanned into P.O.S. timely and accurately.
Researches all patients that present with no insurance through Medicaid and Medicare eligibility sites.
Verifies all insurance eligibility and enters accurate information in EHR
Makes copies, faxes documents and performs other related clerical duties as needed.
Adheres to professional code of ethics and to all 5 Star Customer Service Guidelines when dealing with Practice Manager, CRNP/Physician, Team Leader, co-workers and patients
Additional job duties depending on location may be as follows:
Distributes prescriptions from the doctor/CRNP/PA to the consumer.
Assists with the patient assistance pharmacy forms as needed, which includes communicating with the consumer regarding proof of income.
Completes admissions, discharges, and transfers as needed.
Coordinates appropriate services for consumers in crisis.
Performs relief for other staff members.
Assists with and works with all organization personnel involved with any aspect of release of protected health information to ensure full coordination and cooperation under the organization’s policies and procedures and legal requirements
Responsible for obtaining, sending and receiving outside medical record requests for the clinic.
Maintains logs for outside records sending and receiving to close the loop as appropriate
Scans, attaches and tags appropriate medical staff once records are received.
Supervision and Consultation:
Seeks clinical supervision and consultation needs
Accepts and employs suggestions for improvement
Actively works to enhance clinical skills
Clinical Record Keeping:
Documents in a timely fashion per AltaPointe/Accordia Health policy
Documentation shows that forms, notes, logs, and other applicable written information are completed promptly, accurately and updated when appropriate
Documents legibly
Courteous and respectful attitudes towards consumers, visitors and co-workersTreats consumers with care, dignity and compassionRespects consumer’s privacy and confidentialityIs pleasant and cooperative with othersAssists consumers and visitors as neededPersonal values don’t inhibit ability to relate and care for othersIs sensitive to the consumer’s needs, expectations and individual differencesIs gentle and calm to consumers and families
Administrative and Other related duties as Assigned:
Actively participates in Performance Improvement activities
Actively participates in AltaPointe/Accordia Health committees as required
Completes assigned tasks in a timely manner
Accesses appropriate community resources according to consumer needs
Follows AltaPointe/Accordia Health Policy & Procedures
Maintains current State license and requirements for renewals (i.e. CEU’s), and attends to required in-services and workshops
Other duties as assigned
Physical Requirements of the Job:
- There is frequent standing while getting files, paperwork, and handing out medicat