Lead Project Manager

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We have an exciting opportunity for a Lead Project Manager to join the Brightspeed team! Reporting to the Program and Project Manager, you will oversee the project lifecycle, from planning and execution to monitoring and closeout, ensuring technical and business requirements are met within scope, time, and budget constraints. You will also play a vital role in optimizing project management practices and fostering cross-departmental collaboration, project status updates and financial and performance tracking for Operations Team/PMO projects. As Lead Project Manager, you will collaborate with cross-functional teams on projects of varying complexity. You will assist with operational tasks including creation and management of documentation, metrics reporting, and organizational communication. This role is critical to delivering impactful results in a telecom and data communications environment, where field operations expertise is highly valued. You will be instrumental as a member of a small PMO to contribute to the PMO processes and continual improvement.

As Lead Project Manager, you will have the following responsibilities:

• Lead the planning and implementation of projects and be accountable for execution within the defined project constraints
• Facilitate tasks, define project goals and resource requirements; resolve or assist in the resolution of conflicts within and between projects
• Coordinate internal resources and Telco Operators/third parties/vendors for the execution of projects; involve all relevant stakeholders and ensuring technical feasibility and efficiency
• Ensure that all projects are delivered on time, within scope and within budget
• Develop detailed project plans and methods to monitor and track progress
• Ensure resource availability and allocation
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Perform risk management to communicate, minimize, and mitigate project risks
• Package and present oral and written reports defining plans, problems, and resolutions to appropriate levels of management using tools such as PowerPoint, PowerBI, Smartsheet, other applications and tools
• Work cross-functionally to solve problems and implement changes while successfully managing the relationship with all stakeholders
• Create and maintain comprehensive project documentation
• Monitor and report on budgeted project expenditures
• Provide weekly reports on activities and project status
• Efficiently manage multiple projects of varying sizes
• Continuously improve project management practices based on lessons learned in the design and implementation processes
• Evaluate the outcomes of the project as established during the planning phase
• Collaborate with others in open and productive dialogues across cross functional teams’ initiatives
• Recommend changes or policies to increase department effectiveness and customer satisfaction
• Recognize and act on new opportunities while maintaining focus on the company goals, customer accounts and program/project objectives
• Create and maintain documentation materials
• Coordinate, consolidate and present project metrics for both internal and regulatory requirements

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Telecom, Operations Leadership, Business, or related field
• 5+ years of experience managing cross-functional and/or cross team projects
• 7+ years of strong technical experience, preferably in telecom, data communications or engineering
• Successful teamwork experience and demonstrated leadership abilities
• Must be able to read, understand and apply technical standards
• Proficiency with Microsoft Office (PowerPoint, Excel, Word, etc.), JIRA, Smartsheet, Confluence, and MS Project
• Must be able to understand, interpret, relay, and conduct technical network discussions
• Solid understanding of telecom standards, incl