Director of Philanthropy, Pipeline & Operations Lead

Heifer International is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identify, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.  About Heifer International    In 1944, Heifer International’s founder, Dan West, began outlining a simple but groundbreaking plan to tackle hunger around the world. West, a farmer from the Midwest and Church of the Brethren member, had recently returned from feeding weary refugees during volunteer service in the Spanish Civil War.     He had seen firsthand that giving people food was a short-term solution, whereas providing them with animals offered a steady supply of nutritious food for an entire family. His philosophy still inspires Heifer’s work today. Partnering with farmers across a range of different livestock and crops, we create unique solutions to local challenges.       Today, Heifer International has operations in 19 countries around the world, working alongside local farmers, business owners and their communities, as they mobilize and envision their futures. Together, we build inclusive, resilient economies, so communities can develop effective ways to end global hunger and poverty in a sustainable way.    ROLE FUNCTION  This Director of Philanthropy works closely with the team’s Senior Director to determine the Philanthropy team’s fundraising goals and strategy, and to lead and execute the Philanthropy Team’s mid-level donor management, donor research and CRM operations work, and pipeline development / qualification strategy.    The Director maintains a portfolio of mid-level donors, and they design and implement workflows and strategies to research, engage, retain, and upgrade donors to a major gift level. They provide supervision, strategic direction, and mentorship to their direct reports by refining, assessing, and tracking key performance indicators and metrics to ensure accountability and effectiveness. They possess strong analytical skills and the ability to monitor and course correct as needed to ensure donor qualification and revenue goals are achieved.    Reporting to Heifer’s Senior Director of Philanthropy, the Director is part of a high-performing team and will possess a strong ability to manage a strategy designed to grow revenue and assess major gift readiness in an assigned donor portfolio. The successful candidate will understand the intersection of finance, operations, philanthropy, and programs, and engage donors as active investors in Heifer’s work around the globe.   The Director is a results-oriented, creative, entrepreneurial professional who enjoys communications, customer service, process improvement, relationship building, solicitation, and strategy development for increasing revenue and qualifying donors. They are a team player and are willing to take ownership of special projects and strategic initiatives to benefit the team’s overall growth and success.    Key responsibilities include managing people, designing and executing strategies to engage and assess donors and prospects in a one-to-many format, with strategic responsibility for maximizing CRM/process effectiveness, qualifying major donor prospects, growing relationships, and increasing revenue in the assigned portfolio to advance the team’s major gift strategy.  RESPONSIBILITIES: 
 Donor Qualification and Fundraising Management (25%) 

• Work closely with manager to determine annual fundraising goals and develop an integrated short- and long-term strategy and plan for the assigned portfolio, seeking to qualify donors for major gifts management and upgrade giving year-over-year. 
• Provide leadership and direction for a portfolio of approximately 250 mid-level donors and prospects who may have the capacity to give five, six, and seven figure gifts. 
• Deploy pipeline development tactics and monitor qualification of donors (and timeframe) to make timely suggestions on portfolio refinement toward higher capacity donors and increased revenue.  
• Partner effectively with Philanthropy leadership, Heifer Headquarters (HQ) and field staff to obtain appropriate program information for donors and deliver content in a one-to-many format that feels personalized and elevated. 
• Develop a growing knowledge of the work of Heifer regarding the issues of hunger and poverty, community development, and environmentally sound, sustainable farming practices. Demonstrate conversant knowledge in the mission and programs and be able to articulately respond to donor questions in a timely manner.  
• Nurture and cultivate partnerships and relationships with current and prospective donors through engagement opportunities and stewardship.  
• Utilize donor insight to implement strategies for dono