INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)

Your resume must demonstrate at least one year of specialized experience equivalent to the GS-11 grade level or pay band in the federal service, or equivalent experience in the private or public sector performing duties that include the following: 1) Maintaining systems, networks, security, and connectivity to ensure sound security principles; 2) Utilizing computer-based system applications and software including databases and inventory systems sufficient to monitor and track program requirements, milestones and schedules; 3) Supporting information security activities, initiatives policies, procedures and programs; 4) Evaluating and initiating appropriate action on requests to satisfy new/unique requirements for the security of various operating systems. In addition to the above specialized experience, you must meet the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.