National General Adjuster - Large Commercial Property

We are currently looking for a National General Adjuster to join our Commercial Property team in the Major Case Unit at Zurich North America. The selected candidate will handle some of our largest property claims and accounts. This position will be remote with candidate located based within the U.S..

 

If you are ready for a career move, consider working for a company with a global footprint that offers an excellent work/life balance, terrific benefits including an incentive plan, 401K match and a second 401K company contribution, flexible work options, summer hours and a great culture.

 

In this position you will be handling commercial property and builder’s risk claims from moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled most efficiently and effectively while delivering a customer-centric claims service to our clients. This position is fully remote and our preference is to fill it in the Central or Eastern region of the United States. Other locations will be considered based on experience. 

 

In this role you will be responsible for:

 

• Documenting claims files by accurately capturing and updating claims data/information in compliance with best practices for single and multi-party personal or commercial line claims of moderate to high exposure and complexity.
• Exercising judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law and establishing basic principles of negligence.
• Exercising judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Working to have a timely resolution to claims by developing case strategy; developing a case evaluation and escalating issues as appropriate.
• Establishing timely reserves and performing ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
• Assessing damages by calculating applicable damages or range of damages allowed by law.
• Negotiating settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
• Meeting quality standards by following best practices

 

Basic Qualifications:

 

• Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area.
  OR
• Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area.
  OR
• Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/ or Litigation Management area.
  OR
• Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area.
  OR
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area.
  AND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets and products

 

Preferred Qualifications:

 

• Large national commercial property claims experience preferred
• Effective verbal and written communication skills
• Strong analytical, critical thinking, and problem-solving skills
• Strong multi-tasking and prioritization skills
• Experience collaborating in a team environment and building cross-functional working relationships
• Proactively shares and promotes sharing of insights
• Ability to gather unique perspectives from other teams/functions to optimize outcomes.
• Understands, analyzes, and applies the component parts of an insurance policy for complex claims
• Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
• Ability to determine the scope and exposure for complex claims
• Ability to leverage trend and relationships to provide high-quality customer service
• Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
• Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
• Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies

 

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total